SAFETY PRODUCT RECALLS

LATEST
We’re serious about your safety. Please check to see if a product you’ve bought has been recalled for safety reasons and find out what you need to do next.

HP Pavilion x360 Celeron Notebook

Notice updated 11th January 2018
HP have identified an issue with some HP batteries whereby they have the potential to overheat, posing a fire and burn hazard to customers.
We've identified that the following two HP Pavilion models sold from December 2015 through December 2017 have been affected:

HP PAVILION X360 CELERON 11.6IN 4GB 500GB TOUCH CONVERTIBLE

395/5406 in Mint

HP PAVILION X360 CELERON 11.6IN 4GB 500GB TOUCH CONVERTIBLE

417/7575 in Purple

WHAT YOU NEED TO DO

It is essential to check your battery. Please go immediately to the HP Battery Recall website at http://www.hp.com/go/batteryprogram2018 to check if your battery is affected by this expanded recall program.
Please note that these batteries are internal to the systems, which means they are not customer replaceable. Customers should not remove them on their own. HP will provide battery replacement services by an authorised technician for each potentially affected battery at no cost. Please visit their HP Battery Recall website for further information.

CAN I CONTINUE TO USE MY PRODUCT?

HP has developed a BIOS update for customers whose battery is affected by this recall program that will put the battery into "Battery Safety Mode". Customers should discontinue use of batteries affected by this recall program immediately by placing it in Battery Safety Mode. Once the battery is put into Safety Mode, customers may continue to safely use their notebook or mobile workstation by connecting to an HP power adaptor. Visit the HP Battery Recall website for information on the BIOS update.
Any questions? Please contact HP directly on 0207 660 0596 or Argos customer services helpline on 0345 600 5388.
No other HP or Argos product is affected by this recall.
We wish to thank you for your co–operation and apologise for any inconvenience.

Simple Value 2kW Upright Fan Heater

Notice updated 6th December 2017
Following product safety monitoring, we have found that the Simple Value 2kW Upright Fan Heater, catalogue number 730/9687 and Model Number FHO3, poses an electrical shock & burn hazard and we are recalling this product.
The model number can be found on the label affixed to the base of the fan heater, which you can see in the image further below.

Simple Value 2kW Upright Fan Heater

MODEL NUMBER FH03

WHAT YOU NEED TO DO

If you have purchased this product, we recommend that you stop using it immediately and return it to your nearest Argos store for a full refund. Alternatively, we can arrange to replace it with our Simple Value 2kW convector fan 725/4220.
Any questions? Please contact Argos customer services helpline on 0345 600 5388.
No other Argos product is affected by this recall.
We wish to thank you for your co–operation and apologise for any inconvenience.

Hygena Angel Chair

Notice updated 7th November 2017
Products Purchased between 1st December 2016 - 13th July 2017
We have identified a safety concern where, in a small number of cases, the glue which holds the chair legs together is failing and causing the chair to break.
As a precaution, we are providing replacement legs with an updated design which has improved their strength. These can be ordered online for home delivery, free of charge. Full instructions will be included, as will four replacement bolts.

Pink

Catalogue number 487/5657

Yellow

Catalogue number 497/1094

Blue

Catalogue number 453/7799

We’ve included more information below, but please don’t hesitate to contact us on 0345 6402020 (UK) or 1800 535091 (ROI) if you have any further questions.

What exactly is the issue with the Hygena Angel Chair?

In a small number of cases the glue which holds the chair legs together is failing and causing the chair to break. This could possibly result in injury.

What do I need to do?

Stop using the chair immediately and order replacement legs.

How do I order replacement legs?

Ordering replacement legs is easy, simply click on this link, https://www.clickspares.co.uk/angel/ and enter your chosen delivery address. They will then be sent to you within 2-3 working days (UK) or 4-5 days (ROI), free of charge.

How did you identify this issue?

We closely monitor the quality of our products.

How do I know the replacement legs won’t have the same issue?

Our supplier is using an updated design for the legs and independent testing has shown this has improved the overall quality and strength of the chair.

Dimplex Dehumidifier

Notice updated 23rd October 2017
A safety issue has been identified with a batch of Dimplex portable dehumidifiers. A component may overheat, resulting in the product catching fire.
Affected products can be identified by the serial number, which is located on the product rating plate accessible by removing the water tank.
Affected products have a serial number starting with 501 through to 652.
Catalogue number 052/3051, model number DXDH10N
Catalogue number 052/3109, model number DXDH16N
Catalogue number 052/3099, model number DXDH20N
Catalogue number 402/0237, model number FTE10
Catalogue number 391/2009, model number FTE16
Catalogue number 382/4733, model number FTE20

WHAT YOU NEED TO DO

Check the model and serial number of your Dimplex Dehumidifier if you have an affected dehumidifier then stop using it immediately by switching it off at the mains socket and unplug from the socket.

Dimplex Dehumidifier

SERIAL NUMBER STARTING 501 THROUGH TO 652

If your product is affected contact our helpline so we can arrange a replacement product.

HOW TO CONTACT

Telephone 08000 285386
Opening hours - Monday to Thursday 8:30am-5pm, Friday 8:30am-3pm
No other Dimplex or Argos product is affected by this Recall.
We wish to thank you for your co–operation and apologise for any inconvenience

LEGO® Batman Movie Prestige Costume

Notice updated 20th July 2017
JAKKS Pacific (UK) Ltd. takes safety very seriously and is voluntarily recalling some LEGO® Batman Movie Prestige costumes Catalogue Number 612/6885 because we discovered a manufacturing defect that results in the material not meeting strict fire safety standards.
No incidents have been reported.
The recall is for a small number of the LEGO® Batman Movie Prestige costumes with Date Code 2606EF01 printed on the front of the sewn label (located in the rear neckline) under the barcode. Only costume style numbers 23742G (Size L, 10-12), 23742K (Size M, 7-8) & 23742L (Size S, 4-6) with Date Code 2606EFO1 are affected.

WHAT YOU NEED TO DO

Check to see if your model is impacted by looking at the printed label.
If yours is affected we recommend that you stop using and return it to your nearest Argos store for a full refund as soon as possible.
Catalogue number 316/9539

HOW TO CONTACT

Telephone (UK) - 01344 638 909
Telephone (ROI) - 0044 1344 638909
Email - uk-customerservice@jakks.net
Web - www.jakks.com/recall

NO OTHER LEGO® BATMAN MOVIE COSTUMES OR ANY OTHER LEGO® BRANDED COSTUMES ARE AFFECTED BY THIS RECALL. WE WISH TO THANK YOU FOR YOUR CO–OPERATION AND APOLOGISE FOR ANY INCONVENIENCE

WHY BUY AT ARGOS?