SAFETY PRODUCT RECALLS

BABY & NURSERY

Cuggl Camborne cots

Notice updated 22nd March 2018
As part of our ongoing quality control procedures we have identified that in certain instances the top rail of the cot could over time become detached resulting in sharp points becoming exposed. This recall affects the following:

Cuggl Camborne cot bed - two tone

Cat no. 737/6483

CUGGL CAMBORNE COT BED - white

Cat no. 737/8443

These cot beds are also found as part of the following 3 piece sets:
Cuggl Camborne 3 Piece Set - Two Tone - Cat No. 709/5654
Cuggl Camborne 3 Piece Set - White - Cat No. 739/8258
This recall does not affect the chest of drawers or wardrobe, where the cot was purchased as part of a 3 piece set.

What do you need to do?

If you have purchased one of the above cots, please contact our customer helpline so that we can arrange a replacement or refund of the Cuggl Camborne Cot Bed.
Telephone (UK) - 0345 600 6475
Telephone (ROI) - 1800 535091
We wish to thank you for your co–operation and apologise for any inconvenience.

Mamas & Papas Infant Carrier, Mercury Group 0+

Notice updated 20th July 2017
Following recent testing we found that the seat cover on the Mamas & Papas Mercury Infant Carrier (Black) catalogue number 316/9539 & Mamas & Papas Mercury Infant Carrier (Grey) catalogue number 382/0971 doesn’t meet Furniture & Furnishings Fire Safety Regulations. As a precaution we have taken the decision to recall this product.

WHAT YOU NEED TO DO

Check to see if your model is impacted by looking at the orange or white sticker on the side of the carrier. Impacted products can be identified by looking at the ECE & model numbers. If yours is affected we recommend that you return it to your nearest Argos store for a full refund as soon as possible.

Catalogue number 316/9539
Model number 4735N60D1
ECE R44.04 approval number 045036
Catalogue number 382/0971
Model number 4735925D1
ECE R44.04 approval number 045036

HOW TO CONTACT

Telephone - UK 0345 600 5388
Telephone -ROI 1800 535 091
No other Mamas & Papas or Argos product is affected by this safety notice.
We wish to thank you for your co–operation and apologise for any inconvenience

Fisher Price Infant Carrier - Group 0+

Notice updated 20th July 2017
Following recent testing we found that the seat cover on the Fisher Price Infant Carrier, Group 0+ (0-13kg/new born-approx 12mths), catalogue number 399/9888 doesn’t meet Furniture & Furnishings Fire Safety Regulations. As a precaution we have taken the decision to recall this product.

WHAT YOU NEED TO DO

Check to see if your model is impacted by looking at the orange sticker on the side of the carrier. Impacted products can be identified by looking at the ECE & model numbers. If yours is affected we recommend that you return it to your nearest Argos store for a full refund as soon as possible.

Catalogue number 399/9888
ECE R44.04 approval number 045126
Model number LB-320

ANY QUESTIONS?

Telephone - UK 0345 600 5388
Telephone - ROI 1800 535 091
No other Fisher Price or Argos product is affected by this safety notice.
We wish to thank you for your co–operation and apologise for any inconvenience

Brother Max Carry & Hang Nightlight - Bunny 605/8252 - Bear 604/7902

Notice updated 11th May 2017
Brother Max has identified a potential safety issue with the Carry & Hang Nightlights following an isolated incident where the product overheated.
The incident is being fully investigated and due to the potentially serious nature of the risk and our commitment to safety, we have taken a precautionary decision to voluntarily recall this product until further notice.

WHAT YOU NEED TO DO

If you are in possession of this product, you should stop using it immediately and unplug at the mains. Please return the product to your nearest Argos store where you will receive a refund.

FIND OUT MORE

Telephone 01280 878266
E-mail - family@brothermax.com
No other Brother Max or Argos product is affected by this Recall.
We wish to thank you for your co–operation and apologise for any inconvenience

EARLY LEARNING CENTRE - CUSTOMER NOTICE

Notice added 23rd December 2016
Following recent customer feedback, we are reminding customers to check the tightness of the wheel screws for the folowing products:
531/1330 - ELC Wooden Pushchair
418/4025 & 144/8977 - ELC Wooden Kitchen
139/8766 - ELC Wooden Workbench

WHAT YOU NEED TO DO

AS PART OF YOUR REGULAR PRODUCT MAINTENANCE PLEASE ENSURE THAT YOU REGULARLY CHECK THE TIGHTNESS OF ALL FITTINGS TO PREVENT THEM FROM COMING LOOSE.

IF YOU HAVE ANY CONCERNS PLEASE CONTACT ELC CUSTOMER SERVICES

Telephone - 0371 231 3513
Lines are open from 8am to 8pm Monday to Friday, 9am - 6pm Saturday and 9am to 5pm on Sundays. Calls cost no more than a national standard rate call

Recaro fix base – 365/5184

Notice added 4th November 2016
During testing it was found that a particular batch while under particularly high loads could cause a deformity. The hooks that connect the RECARO fix base and child seat may deform. This may result in the child seat seperating from the base in case of very high loads.

WHAT YOU NEED TO DO

These specific hooks are used exclusively in the identified batch numbers with serial numbers ER01000000 and including ER01017825. No other RECARO fix base stations are affected. Any customer with the corresponding serial number are being offered a free product exchange.

FIND OUT MORE

Telephone 0800 083 0128
Web - Customers can find more information on the replacement program on the website of RECARO child safety at //safety.recaro-cs.com
We wish to thank you for your co–operation and apologise for any inconvenience

Mamas & Papas Car Seats

We have identified a potential safety concern. In the event of an accident the car seat shell may crack and therefore not provide the intended level of protection to the user.
This is how to check if your seat is affected:
1. Compare it with the photos below.
2. Find the approval number on the orange label on the back of your seat. Check if it's the same as those listed.
3. a) If both the approval number and photo match your seat, this means it is affected by our safety concern.
3. b) However, if the approval number is identical but your seat does not match the photo, you can rest assured that it is not affected
If you have purchased any of the above seats, Simply return it to your local Argos store and we'll gladly refund you the original amount you paid. Just remember to bring some proof of purchase (eg a receipt, e-receipt, bank statement, credit card statement, reservation number or order number).
Don't have any proof of purchase? That's no problem - we'll refund you an amount of the lowest selling price in cash.

PRODUCTS AFFECTED

Mamas & Papas Mercury Group 1 Black - 297/7526

APPROVAL NUMBER - 04301313

Mamas & Papas Mercury Group 1 Grey - 411/9100

APPROVAL NUMBER - 04301313

Mamas & Papas Mercury Group 1-2-3 Black - 305/6037

APPROVAL NUMBER - 1444596

Mamas & Papas Mercury Group 1, 2, 3 Grey - 397/9530 & 913/9848

APPROVAL NUMBER - 0444596

Mamas & Papas Mercury Group 2-3 Black/Grey, and Black/Red - 245/4829 & 913/9903

APPROVAL NUMBER - 0444596

FIND OUT MORE

If you have any questions regarding this notice then please contact the Argos Customer Service Team on:
UK TELEPHONE - 0345 600 5388
ROI TELEPHONE - 1800535091

141224 ELC GIANT WOODEN ACTIVITY CUBE & H2668 MOTHERCARE GIANT WOODEN ACTIVITY CUBE

A potential quality issue has been identified with the ELC Giant Wooden Activity Cube (catalogue number 413/5036) and the Mothercare Giant Wooden Activity Cube (catalogue number 397/3938). The products may have been exposed to damp or humid conditions, which could lead to mould forming.
In response, Early Learning Centre and Mothercare are recalling all activity cubes with batch codes GJ09-15-D1 for the ELC product and with batch code GJ11-15-D1 for the Mothercare product. These were sold in Early Learning Centre stores, Mothercare stores or online through Argos stores.

THIS RECALL ONLY AFFECTS THE PRODUCTS WITH THE BATCH CODES SHOWN AND NO OTHER ACTIVITY CUBE OR OTHER EARLY LEARNING CENTRE OR MOTHERCARE PRODUCT IS AFFECTED.

WHAT YOU NEED TO DO

We are instructing all customers to return the item to your nearest store where you will receive a full refund.
If you require any further information, please speak to a customer service adviser in store, or contact either the ELC Helpline on 0871 231 3511 or the Mothercare helpline on 0344 875 5111. Lines open from Monday to Saturday 8am-8pm, Sunday and bank holidays 9am-5pm. Calls charged at 10p per minute plus standard network charges.

Fisher Price

We have identified a potential safety issue with Three Fisher Price branded car seats, which we manufacture under license. The safety restraints do not fully comply with our test requirements and could compromise child's safety in the event of an accident.
If you have one of these car seats, please STOP USING IT IMMEDIATELY and return to an Argos store for a full refund.

Fisher Price Group 0-1 Car Seat

414/9314

Fisher Price Group 1 Car Seat

413/4082

Fisher Price Group 123 Car Seat

390/9720

Alternatively, please call our Helpline number below for advice. Images and details of the car seats affected, for visual reference:
UK Freephone - 0345 600 5388
ROI Freephone - 1800 535 091
We wish to thank you for your cooperation and apologise for any inconvenience.

Summer Infant Voluntary Battery Replacement Programme

(Notice added 8th September 2014)
As a precautionary measure, Summer Infant are introducing a voluntary programme to replace batteries in certain Video Monitor models. The battery in these monitors can overheat and, in extreme cases, rupture.

732/4411

905/8905 & 732/4428

376/4460

376/7326

Note: The rechargeable battery is only found in the monitor, not in the camera. Batteries that may be affected will include one of the letter & number combinations stated below:
S/N:JNS150A
S/N:JNS150-BA
S/N:JNN-S150A
S/N:JNS150-BB
S/N:JNN-S150B
S/N:JNS150-BC
S/N:JNN-S150C

WHAT YOU NEED TO DO

Consumers should remove the battery and continue to use the product using the AC mains power adaptor provided. They should then contact Summer Infant for a replacement battery.
Consumers should contact Summer Infant Customer Services on 01442 505000 and select option 1 or send an email to custserviceuk@summerinfant.com
Read our Frequently Asked Questions here: //www.argos.co.uk/wcsstore/argos/en_GB/pdf/Monitor-Q-and-As_-_Home-Retail-Group.pdf

Cosatto Giggle Pushchair - Catalogue numbers 3787887, 3785432, 3787870, 3785418, 3785391 and 3788178.

(Notice added 7th August 2014)
Cosatto have identified a number of failures that may affect the front mounting bracket, which could cause the chassis to fail. They believe this may be the result of the recent heat wave conditions.

WHAT YOU NEED TO DO

If your Giggle shows a batch reference of week/year of 33/2013 or earlier, Cosatto need to retrofit an enhanced replacement part. To do this, they have set up a dedicated priority courier service to collect and return the chassis to you within a four-day* turnaround time, at no cost. If your Giggle has a batch reference later than week 33/2013 then you are not affected by this notice and your product is fine to continue using.

To arrange this service, please visit the dedicated website: www.cosatto.com/giggle
If you have any further concerns, please ring Cosatto on their dedicated Freephone helpline: 0800 149 242

Maxi-Cosi Citi SPS car seat – Catalogue number 376/6365

It has been identified that during a collision there is the potential risk for the buckle of the Maxi-Cosi Citi SPS to release.

NOTE: only replace the buckle when you own a Maxi-Cosi Citi SPS (see photo) that was produced between week 22/2012 and week 22/2013. To check this, please look at the ECE sticker (orange and white label on the bottom of the car seat).

This issue relates solely to the Maxi-Cosi Citi SPS.

WHAT YOU NEED TO DO

Although no incidents have been reported, should you have a car seat from the affected batch you should stop using the car seat immediately and request a replacement buckle free of charge. This can be obtained by contacting Dorel customer services at customercare@dorel.eu , or alternatively by phoning their customer care centre on 01284 413 141.
This action is a precautionary measure to ensure the safety and wellbeing of your child and Dorel apologise for any inconvenience this may cause.

Chicco Auto-Fix car seat – Catalogue number 914/1018

(Notice added 10th July 2013)
We have been advised that there is the potential risk for the buckle of the Chicco Auto-Fix to release during the case of an accident.

NOTE: only replace the buckle when you own a Chicco Auto-Fix (see right) that was produced between week 22/2012 and week 22/2013.

WHAT YOU NEED TO DO

Whilst no incidents have been reported, should you have a car seat from the affected batch you should visit eitherwww.chicco.com with immediate effect, or alternatively contact Chicco UK Customer Service on 0800 197 5401 to obtain further instructions on safe use of the product.
This action is a precautionary measure to ensure the safety and wellbeing of your child and Chicco apologise for any inconvenience they may have caused.

Polly and Polly Magic Highchairs equipped with rear support – Cat number 098/2355 only sold between Jan 2006 and July 2010

(Notice added 22nd July 2012)
We would like to make you aware of a PEG COVER KIT that is available to consumers in the UK in relation to the Polly and Polly Magic Highchairs equipped with rear support pegs. Chicco decided to launch this initiative as a precautionary measure following some market reports concerning potential accidental falls against the rear support pegs on highchairs in general, even though the use of pegs to store the tray is a widely used solution complying with the safety requirements set by European and International safety standards.
We must stress that this is a safety notice and would like to clarify that there is no need to return the highchair. A Free Retro Fit Kit will be made available to consumers who have affected models. This Retro Fit Kit is simply a PEG COVER KIT which has been designed to put over the Tray Storage Pegs at the back of the highchair.

WHAT YOU NEED TO DO

1. Stop using the product immediately
2. Contact Chicco on 01623 750870 choose option 2
3. Email at reception.uk@artsana.com
We thank you for your co-operation and apologise for any inconvenience.

Sapphire Stroller - catalogue number 376/5555

We have identified a fault with the Sapphire Stroller pushchair. In a small number of cases the bolt that holds the frame together has come loose causing the pushchair to collapse. This could lead to the injury of any child in the pushchair at the time.

WHAT YOU NEED TO DO

If you have an example of this pushchair, please stop using it immediately and return the product to your nearest Argos store for a full refund.
No other pushchair is affected by this notice.
We wish to thank you for your co–operation and apologise for any inconvenience.

COSATTO STRATFORD COT BED – CATALOGUE NUMBER 377/0588

We have been advised by Cosatto of a safety problem affecting Stratford Cot Beds made between 2005 and 2009.
Due to the two piece cot bed end construction, it is possible to create a gap between the lower and upper cot bed leg sections, with the possibility of injury to parent or child. It is also possible that, in some cases, partial disassembly of the drop side mechanism may occur.

WHAT YOU NEED TO DO

PLEASE CHECK WHETHER YOUR STRATFORD COT BED, IN EITHER WHITE OR NUT FINISH IS AFFECTED BY CHECKING THE PRODUCT DESCRIPTION LABEL AS SHOWN IN THE PICTURE AND THEN CHECK THE DATE CODE LABEL TO SEE IF YOUR COT BED IS AFFECTED. YOU WILL FIND THESE LABELS ON THE MATTRESS BASE SLATS.

The only versions affected have Date Code Labels dated from 01/09/2005 to 18/03/2009.
If your Stratford Cot is affected, please contact Cosatto
Telephone - 0870 0505900, (selecting option 1 when prompted)
Email - stratford@cosatto.com
Mail - Cosatto Ltd, Bentinck Street, Farnworth. Bolton, Lancashire BL4 7EP (Marking your envelope "Stratford Cot bed)
Cosatto will then send out a safety enhancement kit.
We wish to thank you for your co–operation and apologise for any inconvenience.

FISHER–PRICE INFANT TOYS WITH INFLATABLE BALLS – CATALOGUE NUMBERS 347/1382, 347/9353, 348/0603, 348/0603, 348/3851

We have identified a concern with the below products.

BABY PLAYZONE – CRAWL & CRUISE PLAYGROUND (347/1382)

Sold July 2001 – October 2003

BABY PLAYZONE – CRAWL & SLIDE ARCADE (347/9353)

Sold April 2003 – January 2004

OCEAN WONDERS KICK & CRAWL AQUARIUM (348/0603)

Sold October 2003 – September 2005

OCEAN WONDERS KICK & CRAWL AQUARIUM (348/0603)

Sold June 2005 – March 2008

BOP & BOUNCE BALL (348/3851)

Sold September 2005 – March 2008

The valve of the inflatable ball can come off posing a choking hazard.

WHAT YOU NEED TO DO

Please stop using this product immediately and contact Fisher–Price for more information.

FIND OUT MORE

Telephone - 0800 032 0615
Web - www.service.mattel.com/uk
No other Argos Play Mats are affected by this recall.
We wish to thank you for your co–operation and apologise for any inconvenience.

Fisher–Price Healthy Care High Chairs – catalogue numbers 098/5833, 375/5118, 098/2324, 376/0433, 375/4731, 376/1944 & 098/2331

We have identified a concern with the above products.

Children can fall on or against the storage pegs on the rear legs of the high chair resulting in injuries or lacerations.

WHAT YOU NEED TO DO

Please stop using this product immediately and contact Fisher–Price for more information.

FIND OUT MORE

Telephone 0800 032 0615
Web - www.service.mattel.com/uk
No other Argos High Chairs are affected by this recall.
We wish to thank you for your co–operation and apologise for any inconvenience.

MAMAS & PAPAS BEDRAIL – CATALOGUE NUMBER 377/4116

We have identified a concern with the above product.

IT IS POSSIBLE THAT THE BEDRAIL MAY BECOME DISLODGED FROM THE MATTRESS, WHICH COULD CAUSE THE USER TO FALL OUT OF BED.

WHAT YOU NEED TO DO

If you have a Mamas & Papas bedrail, PLEASE STOP USING THE PRODUCT IMMEDIATELY and return it to your nearest store.
This safety notification only affects the Mamas & Papas bedrail. No other Argos bedrail is affected by this safety notification.
We wish to thank you for your co–operation and apologise for any inconvenience caused.

Koochi Galveston Buggies, Kiki Pushchair & Disney Busy Buzzy Bear Stroller – catalogue numbers 376/3629, 376/3636, 376/2015, 098/3134 & 376/2046

As part of our ongoing quality monitoring we have identified a potential safety risk with a small number of umbrella fold stroller buggies sharing a common frame design.

In certain circumstances some of the bolts securing the frame may become loose and fall out causing the stroller to suddenly fold.

WHAT YOU NEED TO DO

If you have one of the listed items, PLEASE STOP USING IT IMMEDIATELY and contact Argos to help identify if you have one of the affected strollers and obtain further advice.
No other Strollers are affected by this notification.
We wish to thank you for your co–operation and apologise for any inconvenience.

Infantino SlingRider – catalogue number 098/4456

The U.S. Consumer Product Safety Commission warns parents and caregivers on the use of slings with babies and infants due to a risk of suffocation.

This recall includes all Infantino "SlingRider" infant slings sold at retailers nationwide and online from January 2003 through March 2010.

WHAT YOU NEED TO DO

If you have bought this product, PLEASE STOP USING THE SLINGRIDER IMMEDIATELY and contact Infantino for a replacement product.
Telephone - 0800 008 6927
Web - www.infantino.com
We wish to thank you for your co–operation and apologise for any inconvenience.

EEYORE & TIGGER LUNCHBOX SETS – CATALOGUE NUMBERS 075/9227 & 075/9234

It has come to our attention that the pop up top on the drinks bottle included in the Lunchbox set can become detached causing a potential choking hazard
This potential fault applies to product purchased from Argos between dates: 23rd January 2010 to 17th February 2010.

WHAT YOU NEED TO DO

PLEASE STOP USING THE BOTTLE IMMEDIATELY. WE WOULD LIKE TO REQUEST THAT ANYONE WHO HAS PURCHASED ONE OF THE AFFECTED PRODUCTS TO IMMEDIATELY RETURN THE ITEM TO ARGOS FOR A FULL REFUND.

We wish to thank you for your co–operation and apologise for any inconvenience.

Fisher Price 2 in 1 High Chair to Booster – 376/3928

The supplier has made us aware of a design fault with the above product.

If the booster seat release is unlatched while the child is in the seat, or if the seat back is not snapped in place, then the booster seat part can fall backwards potentially leading to injury to the child.

WHAT YOU NEED TO DO

If you have one of these seats purchased between 9th February 2009 and 12th March 2009 please contact Fisher Price immediately, who can supply a repair kit free of charge that removes the hazard.
Telephone - 01628 500303
Web - www.service.mattel.com/uk
No other Fisher Price Mattel or Argos product is affected by this Recall.
We wish to thank you for your co–operation and apologise for any inconvenience

WHY BUY AT ARGOS?