Argos Care

• Loss, theft, neglect, cosmetic and deliberate damage.
• The cost of installation and/or disposal of your item.
• Breakdown or accidental damage covered by another guarantee or warranty.
• The cost of replacing any accessories to your item.
• Some policies do not include breakdown cover as the policy ends before the end of the manufacturer's guarantee.

For more information about Argos Breakdown Care, you can read or print the Insurance Product Information Document (IPID) and Breakdown Care brochure below...

IPID Document
Breakdown Care brochure

• Loss, neglect, cosmetic & deliberate damage.
• The cost of accessories not included with the original item.
• Theft or attempted theft of appliances and household goods.
• Theft without force, including pickpocketing (mobile phones only).
• You'll need to pay an excess for mobile phones worth £100+.

For more information about Argos Monthly Care, you can read or print the Insurance Product Information Document (IPID) and Argos Monthly Care brochure below...

IPID Document
Argos Monthly Care brochure

• Loss, theft, neglect, cosmetic and deliberate damage.
• The cost of any accessories that didn't originally come with your item.
• Breakdown or accidental damage covered by another guarantee or warranty.

For more information about Argos Replacement Care, you can read or print the Insurance Product Information Document (IPID) and Replacement Care brochure below...

IPID Document
Argos Replacement Care brochure

• Deliberate damage.
• Wear and tear.
• Neglect, abuse or misuse.
• Commercial use.

For more information about Argos Furniture Care, you can read the Insurance Product Information Document (IPID) and Furniture Care leaflet, along with the Terms & Conditions.

IPID Document
Argos Furniture Care leaflet

• Loss, neglect, cosmetic or deliberate damage
• The cost of replacing any accessories not included with your original mobile
• Theft, including pickpocketing
• Breakdown of your mobile phone

For more information about Argos Mobile Phone Accidental Damage Insurance, you can read or print the Insurance Product Information (IPID) and T&Cs below…

IPID Document
Mobile Accidental Damage Insurance T&Cs

• Theft without force, including pickpocketing.
• Loss, neglect and deliberate damage.
• The cost of replacing accessories (unless they came with the product originally).
• Breakdowns covered by another guarantee (watches only).
• Cosmetic damage that doesn't affect how the item works (watches only).

For more information about Argos Jewellery & Watch Care, you can read or print the Insurance Product Information Document (IPID) and Jewellery & Watch Care brochure below...

IPID Document
Argos Jewellery & Watch Care brochure

Regretting not getting cover? You've got 45 days from when you make your purchase to add Argos Care. Just pop into an Argos store with your receipt and one of our colleagues will get it sorted for you. Your product will be covered right away. Phew that's a relief.

We want to help make the claims process as simple as possible, so you can get on with your day knowing you’ll soon be sorted. The way to make a claim will vary depending on which type of Argos Care policy protects your product. 

To find out more, read our handy claims guide.

Most Argos Care policies will have the duration shown on your receipt or policy documents (unless the policy has ended in accordance with our T&Cs).

However, If you have Monthly Care, your policy will continue until you cancel it (unless the policy has ended in accordance with our T&Cs).

If we replace your product or give you vouchers to replace the product yourself, the policy will end immediately.

The way to make a claim will vary depending on which type of Argos Care policy protects your product. Please click the link for full details for each of the policies.

We have specialised insurance companies that provide Argos Care. Here are the details of our providers…

Argos Monthly Care, Breakdown Care, Jewellery & Watch Care , Replacement Care and Furniture Care are provided by Domestic & General Insurance PLC.

If your Argos Furniture Care policy was purchased on or before 27th January 2023, this will have been provided by our previous Furniture Care provider, Novus Underwriting Limited on behalf of Helvetia Schweizerische Versicherungsgesellschaft in Liechtenstein AG and administered by Castelan.

Yes!

You've got 45 days after you've bought your item to decide if you want to buy Argos Care to cover it against faults, breakdowns or accidental damage.

Just pop into your nearest store, with your purchase receipt. One of our super-helpful colleagues will find you the right policy to keep your item safe-and-sound.

Your statutory rights will not be affected when you buy a policy.

These include the right to claim a refund, repair, or replacement for up to six years (in Scotland it’s up to five years after you became aware, or could with reasonable diligence have become aware there was a problem) if your electrical goods were not of satisfactory quality or fit for purpose when they were sold to you. After the first six months, you will have to prove that the goods had a fault when sold to you.

For further information about your statutory rights contact the Citizens Advice Bureau: www.citizensadvice.org.uk or 03444 111 444.

Domestic & General Insurance PLC and Helvetia Schweizerische Versicherungsgesellschaft in Liechtenstein AG are covered by the Financial Services Compensation Scheme. If they cannot meet their obligations to you under the policy, compensation may be available to cover these obligations. The compensation provides for 90% of any claim with no upper limit on the amount of the claim.