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Argos product reviews

A range of sofas and other furniture in a shop.
Person holding smartphone displaying 4.5-star authentic product reviews with rating breakdown, next to a cup of coffee on a wooden table.

Review authenticity

We partner with leading software provider Bazaarvoice to collect, moderate, and display genuine customer reviews. The Bazaarvoice Trust Mark on our website shows our commitment to honest feedback.

Bazaarvoice uses both automated tools and human moderators to verify that each review comes from real customers. Their technology detects fake or incentivised reviews, and we only remove reviews if they violate clear moderation guidelines.

Our review process complies with the Digital Markets, competition and Consumers Act 2024 regarding fake reviews.

    Types of Argos reviews

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    1. A women lying on a green sofa with her phone in hand.

      Email

      We contact eligble customers post-purchase, via email, asking them to submit reviews on products they've bought. Customers are incentivised to submit reviews via this method by being entered into a prize draw for the chance to win. These incentives are only to encourage customers to leave a review with their honest opinions and feedback, and not to influence the content of the review itself.

      • Close-up of a stylish brown velvet sofa with wooden side table and lamp, featuring a five-star customer review overlay praising quality and comfort, Habitat branding visible.

        Brand syndication

        Brands who collect product reviews for display on their own site can syndicate these for display on our digital channels. These reviews are badged with the brands logo.

        How to use reviews

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        1. Close-up of beige fabric with product rating showing 5 stars, 3 reviews, and 100% recommendation for quality.

          Rating summaries

          Across site you will see that each product has a star rating.  The star rating that displays is an average of all the submitted reviews and will include customer, colleague, sampling and syndicated reviews.

          • Blue upholstered furniture background with three rows of star ratings: five stars, four stars, and three stars for product reviews.

            Read a mixture of reviews

            We encourage everyone to read plenty of reviews - both positive and negative - to get a well-rounded and informed perspective before makig a decision.

            • Brown textured fabric with customer review overlay reading ‘Great quality bedding’ and five-star rating praising value and washability.

              Look for common trends

              Be sure to look for common trends across reviews, as repeated themes - whether praise or criticism - can offer valuble insights.

              Trustpilot

              Trustpilot logo on a blue background.opens in new tab

              Tell us how we're doing

              We actively seek feedback and comments based on your experience of shopping with Argos on Trustpilot. Tell us about your experience to help us improve our service.

              Looking for more inspiration?

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              1. Modern round wooden dining table with four upholstered chairs in neutral tones, styled with ceramic vase and minimalist decor.

                Our latest trends

                Refresh your home this season by keeping up to date with the latest home trends.

              2. Contemporary wooden coffee table with curved edges, set against a warm terracotta wall, styled with books, mugs, and a beige sofa.

                Just arrived

                Discover our latest arrivals to refresh your home for the new season.

              3. Scandi-style wooden dining table with two chairs, decorated with black ceramic vase, greenery, and gold accents in a light-filled room.

                Buying guides and advice

                Let us help you decide with our buying guides and advice. From choosing the right sofa to finding the right mattress, we're here to help.