Hi OJ20

If you've followed all the instructions and cannot see what is causing this, then my best advise is to contact the product support team.

You'll find their details here:

https://www.argos-support.co.uk/3622739-h2o-h...

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I'm so sorry but I don't know. You have tried all the things I would have suggested and they have failed. Is the mop still within it's guarantee period, if so I would contact the manufacturer, I would contact them anyway. Good luck, they're not cheap so hopefully you can get it sorted out.

Hi Dawn

The copper brush on this H20 HD Steam Mop would be helpful for cleaning brass but brass will require rubbing to make it shine. You may also need a cleaning solution if it is badly tarnished.

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Hi Annie,

The dimensions are: (H)125.0 x (W)32.0 x (D)28.0cm

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Hi Slh

I can confirm that this looks to be quite easy to use.

However I would advise on looking into the reviews.

I hope this helps :)

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Hi there,

The H20 HD Steam Mop includes H2O HD 1 x Carpet Glider, 1 x Duster Tool, 1 x Window Cleaning Tool, 1 x Angled Jet Nozzle, 1 x Nylon Brush, 1 x Brass Brush, 1 x Extension Hose, 1 x Microfibre Cloth for the Mop Head, 1 x Super Absorbent Cloth for the Duster Tool, 1 x Microfibre Cloth for the Garment Steaming Tool, 1 x Super Absorbent Cloth for the Window Cleaning Tool, and 1 x Measuring Cup.

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This item come with two cleaning heads.

Hi rach,

You only use the Carpet Glider attachment on a carpet the steam does it all.

I hope this helps.

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The pads attach using velcro. How long they will last is dependent on how heavily they are used.

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Yes it is velcro the pads attach with. I haven't had the mop too long but so far I haven't had any problems with them coming off.

These pads are not expected to shrink, however if subjected to excessive temperatures such as a tumble dryer they may do so.

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No, the pads dont shrink.

Hello Fiona

I would advise that this H20 HD Steam Mop is indeed suitable for all floor types.

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Sue

I use it on my bathroom floor which is vinyl and I've never had an issue with it. The biggest drawbacks about this mop is the fact you only get 1 mop pad with it. To buy extra pads its £20 for 3.

Yes but on the lower steam setting and not in one place for too long.

Hi Suri

Yes. This H20 HD Steam Mop has a window cleaning tool but should not be used on frozen windows.

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