> Customer services > Product recalls

Stickle Bricks
Lindam Safety Gates
Mega Brands Magnetic Toys
In the Night Garden Cutlery Set
Prestige Deco Kettles
Raleigh BMX Wolf Bike
Flymo Mowers
Bindeez Toys
Fisher Price Laugh and Learn Kitchen
Russell Hobbs Kettle
Nicky Clarke Kinder 4 Hair Straightener
Mattel Toys
Challenge Mitre saw
Fisher-Price swing
Raleigh cycle seat

Product recalls

Important safety notice - Product safety warning

Sticklebricks Junior Super Builder Bucket - catalogue number 347/3043

We have been advised of a safety issue identified with the above Sticklebricks product sold since October 2007. It is possible that the individual “Stickles” can become detached. The individual “Stickles” are small and could be hazardous to young children. These could pose a choking hazard.

If you have an example of one of these items

STOP USING IT IMMEDIATELY and return it to your nearest Argos store for a refund.

The supplier can be contacted on their helpline on 0845 456 1775 or email: sticklebricks@flairplc.co.uk.

No other Sticklebricks products are affected by this notice.

We wish to thank you for your co-operation and apologise for any inconvenience

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Important safety notice - Product safety warning

Lindam Safety Gates – catalogue numbers – 375/3282, 375/3086

We have identified an issue with the above stair gates where the plastic hinge mounting can break in use. As a result the gate can fall from the frame. Injury may occur if this happens in use, as well as the further potential for injury once the gate has become detached and ceases to be an adequate barrier to potentially hazardous situations.

The issue only affects products purchased after 14th December 2007 with WHITE plastic hinges (shown on the right) marked with the model number on the bottom of the gate (right) LD145 or LD146

If you have an example of this model

STOP USING IT IMMEDIATELY and return it to your nearest Argos store for a refund.

No other Lindam Stair Gates are affected by this notice.

We wish to thank you for your co-operation and apologise for any inconvenience

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Important safety notice - Product safety warning

MEGA Brands Magnetic Toys - catalogue numbers - 387/3849, 081/6610, 369/5711

Magnets found in these products can detach. There is a possibility that these magnets can be swallowed or aspirated by young children. If more than one magnet is swallowed they can attract each other and cause intestinal perforation or blockage, which can be fatal.

If you have an example of these toys

STOP USING THE ITEM IMMEDIATELY.

The supplier, MEGA Brands, will supply you with a free replacement product. They can be contacted on

Telephone: 0808 23 444 82
Internet: www.megabrands.com
(Argos.co.uk is not responsible for the content of external websites. This link will open a new window.)

No other MEGA brands product is affected by this notice.

We wish to thank you for your co-operation and apologise for any inconvenience

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Important safety notice - Product safety warning

In the Night Garden Cutlery Set - catalogue number - 801/1204

We have become aware of a safety issue with the In the Night Garden Dinner Set, catalogue number 801/1204.

The plastic handle on the cutlery set may become detached from the metal part and the exposed coloured collar could pose a choking hazard to young children.

If you have an example of this cutlery

STOP USING THE ITEM IMMEDIATELY.

The supplier, Spearmark International, will supply you with a replacement set.
They can be contacted as follows:

Online: www.spearmarkhousewares.com/recall
(Argos.co.uk is not responsible for the content of external websites. This link will open a new window.)
Telephone: 0845 850 1241
Email: recall@spearmark.co.uk
Address: Spearmark International, Howard Road, Eaton Socon, St Neots, PE19 8GA

No other Spearmark or In the Night Garden products are affected by this notice.

We wish to thank you for your co-operation and apologise for any inconvenience

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Important safety notice - Product safety warning

Prestige Deco Kettles - catalogue numbers - 050/3356, 050/3394, 420/0758, 050/3435, 050/3992, 050/3985

Prestige has advised us that in a small number of cases the element has failed, which may lead to sparking and a potential for fire.

This only affects items with date codes commencing from 1206 to 1107. This date code can be found on the base of the unit.

If you have an example that is from these date codes

STOP USING THE ITEM IMMEDIATELY.

Unplug the item and telephone the Prestige helpline on 0800 6121 405 they will arrange to replace the item at no expense to you.

No other Kettles in the Argos range or Prestige products are affected by this notice.

We wish to thank you for your co-operation and apologise for any inconvenience

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Important safety notice - Product safety warning

Raleigh BMX Wolf bike catalogue number - 037/0417

Raleigh have identified a fault in the handlebar stem fitted to this bike. In extreme cases the lower section of the stem clamp may come away from the stem column resulting in loss of control of the bike, and potential injury to the rider.

If you have an example of this product

STOP USING THE ITEM IMMEDIATELY.

Please contact Raleigh using the following link where you will be able to register your bike with a local Raleigh retailer who will replace your handlebar stem free of charge.

www.raleigh.co.uk/recall (Argos.co.uk is not responsible for the content of external websites. This link will open a new window.)
Or
Telephone UK 01773 532691
Telephone ROI +44 1773 532691

No other Raleigh or Argos product is affected by this recall.

We wish to thank you for your co-operation and apologise for any inconvenience

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Important safety notice - Product safety warning

Flymo Mowers

Description Cat number Product image
Flymo Roller Compact 340 730/3274
Flymo Hover Compact 300 730/3360
Flymo Hover Compact 350 730/3133
Flymo Vision Compact 330 730/2976
Flymo Vision Compact 380 with Easi Reel 730/0150


We have become aware of a safety issue with the above products; there is a potential fault with the switchbox that could lead to access to live parts, and a risk of electrocution to the user.

If you have an example of this product

STOP USING THE ITEM IMMEDIATELY.

Please contact Flymo (details below) to establish if your product is affected and to receive further advice on what to do.

Telephone UK 01325 300303
Telephone ROI 1-800-882350

No other Flymo product is affected by this recall.

We wish to thank you for your co-operation and apologise for any inconvenience

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Important safety notice - Product safety warning

Bindeez Toys

Description Product number Cat number Product image
Bindeez Starter set WB002E 076/4243 – 383/6604
Bindeez Super Deluxe studio WB004E 383/7531
Bindeez Activity Pack WB028E 383/4699
Bindeez Ocean Themed set WB022E 383/7311


We have become aware of a safety issue with the above product. The supplier has advised us that the beads in the product may contain chemicals that could cause illness when swallowed.

If you have one of these toys purchased before 9th November 2007 from Argos, STOP USING THE ITEM IMMEDIATELY.

Call the supplier helpline and they will arrange for you to receive replacement beads.

Telephone UK 0800 023 4529 or
Telephone ROI +44 161 633 9808
Email:customercare@charactergroup.plc.uk

Alternatively you can return the product to your nearest Argos store for a refund.

No other Argos toy is affected by this issue.

We wish to thank you for your co-operation and apologise for any inconvenience.

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Important safety notice - Product safety warning

Fisher Price Laugh and Learn Kitchen catalogue number - 347/3720

We have become aware of a safety issue with the above product, where in a small number of cases the hands on the clock and the tap can come loose during use. These can constitute a choking hazard to small children.

If you have an example of this product STOP USING THE ITEM IMMEDIATELY.

Please contact Fisher Price to establish if your product is affected and to receive a replacement tap and clock.

Telephone UK 0808 234 8437
Telephone ROI + 44 808 234 8437
www.service.mattel.com/uk

(Argos.co.uk is not responsible for the content of external websites. This link will open a new window.)

No other Fisher Price product is affected by this recall.

We wish to thank you for your co-operation and apologise for any inconvenience.

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Important safety notice - Product safety warning

Russell Hobbs Kettle catalogue number - 422/2671

We have become aware of a safety issue with the above product, where in a small number of cases the handle has become detached from the main body of the kettle, potentially leading to an injury.

This only affects date codes commencing 0531M to 0612M. The date code can be found printed on an oval shaped label located underneath the power base. If there is a green dot next to the number your kettle is not affected.

If you have an affected kettle purchased from Argos STOP USING THE ITEM IMMEDIATELY.

Unplug the item and return it to your nearest Argos store with your proof of purchase for a refund.
Alternatively, you can call the supplier helpline on 0800 587 2405.

No other Russell Hobbs product is affected by this recall.

We wish to thank you for your co-operation and apologise for any inconvenience.

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Important safety notice - Product safety warning

Nicky Clarke Kinder 4 Hair Straightener Model NCS70 catalogue number - 442/3779

We have become aware of a safety issue with the above product, where the component that retains the power supply cord could fail, causing the power cord to become detached from the unit. This could result in electric shock.

This only affects products marked with date codes commencing 07 (e.g. 07W36). The date code can be found printed on the foil rating label located underneath the handle.

If you have an example of the item with a 07 batch code STOP USING THE ITEM IMMEDIATELY.
Unplug the item and return it to your nearest Argos store for a replacement or refund.
Alternatively, you can call the supplier helpline on 0800 587 2405.

We wish to thank you for your co-operation and apologise for any inconvenience.

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TOY RECALL

At Argos, safety is of paramount concern and we ensure that all toys which are sold by us comply with all relevant UK and EC safety standards.

You may be aware from press and TV reports that Mattel have announced a recall of a large number of toys. The Mattel products sold by Argos include some Polly Pocket, Barbie and Tanner, Doggie Daycare, and Fisher Price (see full list below).

There are two reasons for this recall. Firstly, there have been a small but significant number of cases reported to Mattel where the magnets in the affected toys have come loose from the toy. There is a potential for the magnets to be swallowed. If more than one magnet is ingested, there is a risk that the magnets could stick together in a child’s gut. We have not received any complaints of this nature and are not aware of any children requiring surgery in the UK.

Secondly, Mattel have advised us that there may be unacceptably high levels of lead in paint in some of their toy lines.

Please look carefully at the list of products below and if you have one of the toys on the list, please ensure the toy is taken away from your child and contact Mattel for advice (see contact details below).

At this stage, we are not aware of any other Mattel or Fisher Price products sold by Argos which is affected by the recall notice. We would like to assure you that we will be carefully monitoring the position and, should further recalls be announced by Mattel, we will advise all our customers.

Important safety notice - Product safety warning

Mattel toys

Mattel have announced a recall on all the products featured below. If you have purchased one of these products from Argos, please contact Mattel for advice:

Call Mattel on 01628 500303 for more information.
Email: HelplineUK@mattel.com
Visit: www.service.mattel.com/uk/
(Argos.co.uk is not responsible for the content of external websites. This link will open a new window.)


Description Product number Year Cat number Product image
Barbie & Tanner J9472 2006 383/0095
Doggie Daycare™ Puppy Park with Dixie™ Playset G9703 2005 352/3443
Polly Pocket!™ Fashion Polly® Happenin' Pet Salon™ Playset 55503 2003 352/1225
Polly Pocket!™ Polly Place™ Hangin' Out House™ Playset B2632 2003/2004 353/7934
Polly Pocket!™ Polly Place™ Treetop Clubhouse™ Playset B3158 2003 353/7886
Polly Pocket!™ Spa Day™ Caboodle Asst. B3201 2003 353/0917
Polly Pocket!™ Dazzlin' Pet Show™ Divine Dogs™ B7078 2004 353/9286
Polly Pocket!™ Mermaid Stars™ Playset G8602 2005 350/8286
Polly Pocket!™ Mermaid Stars™ Playset J2154 2005 352/2736
Polly Pocket!™ Quik-Clik™ Boutique G8605 2005 350/8712
Polly Pocket!™ Snow Cool™ Hotel Playset G8612 2005/2006 352/2578
Polly Pocket!™ Quik-Clik™ House of Style™ Playset G8614 2005 352/2554
Polly Pocket!™ Totally Beadiful™ Jewelry Maker Bundle J2156 2005 352/2592
Polly Pocket!™ Pollywood™ Limo-Scene™ Vehicle J1659 2006 352/4466
Polly Pocket!™ Pollyworld™ Rockin' Theme Park™ Playset J1681 2006 383/0208
Polly Pocket!™ Rockin’ Theme Park Mini Sets J1682 2006 383/0954
Polly Pocket!™ Pollyworld™ Dress N' Drive™ Disco  Playset J1687 2006 383/0215
Polly Pocket Make up Play Set Asst B3206 2003 353/5871
Dora Talking Vamonas Van with Extra Figures J2300 2007 347/6394
Dora Fairytale Castle and Treehouse H8372 2007 347/6909
Go Diego Go Dress up set L9912 2007 348/2443
Lazy Town Music Transporter M1512 2007 348/7187
Diego Talking Field Journal J0338 2007 047/2827
Diego Talking Rescue 4X4 J0346 2007 348/7613

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Important safety notice - Product safety warning

Challenge Mitre saw catalogue number - 711/0649

We have become aware of a safety issue with the Challenge Mitre saw, catalogue number 7110649.

In a small number of cases, the plastic blade guard has shattered in use. The broken parts may cause minor injuries to the user. Failure, however, could result in more serious injuries to the user as the blade on the product would be exposed.

If you have an example of the item, purchased before 13th July 2007,
STOP USING THE ITEM IMMEDIATELY.
Unplug the item and return it together to your nearest Argos store for a refund.

No other Mitre saws in the Argos range or Challenge products are affected by this notice.

We wish to thank you for your co-operation and apologise for any inconvenience.

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Important safety notice - Product safety warning

Fisher-Price® Portable Rainforest™ Open Top™ Take-Along Swing™ Model K7195 catalogue number - 367/0419

The space between the seat and frame can pose an entrapment hazard to the occupant. No other Rainforest swings or Rainforest products are affected.

Call Mattel on 01628 500303 for more information
Email: HelplineUK@mattel.com
Write to us at Mattel UK Ltd. Vanwell Business Park, Maidenhead, SL6 4UB

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Important safety notice - Product safety warning

Raleigh cycle seat catalogue number - 333/376

We have been alerted to a fault in the above product where the brackets may fail in use, leading to the seat becoming detached from the cycle. Any child in the seat could receive serious injury if this occurs. Seats are only affected if they have the quick release brackets shown below.

If you have such an item,
STOP USING THE ITEM IMMEDIATELY.
Remove it from the cycle and return it to your nearest Argos store with your proof of purchase for a replacement or refund.

We wish to thank you for your co-operation and apologise for any inconvenience.

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