Home Retail Group was demerged from its parent company, GUS plc, on Tuesday 10 October 2006. More information on Home Retail Group can be found on its corporate website, www.homeretailgroup.com (this is a separate website and will open a new window), including sections on investor relations, media centre, corporate responsibility and careers.
Argos.co.uk is not responsible for the content of external websites. These links will open a new window.
Founded in 1973, Argos is a unique catalogue retailer recognised for choice, value and convenience. It sells general merchandise and products for the home from over 680 stores throughout the UK and Republic of Ireland, online and over the telephone. In the last financial year, Argos sales topped £3.8 billion.
Argos serves over 130 million customers a year through its stores and takes four million customer orders either online or over the phone. On average, 17 million UK households, or around two thirds of the population, have an Argos catalogue at home at any time. Argos expects to add around 30 stores per annum with the chain expected to exceed 800 over time. Its internet site is the second most visited internet retail site in the UK. Argos is Retail Week's 2006 Online Retailer of the Year and winner of the Customer Service Initiative Award.
More information on Argos can be found on www.homeretailgroup.com (this is a separate website and will open a new window).
As Argos is part of Home Retail Group plc, detailed information on the company's corporate responsibility policy can be found on www.homeretailgroup.com (this is a separate website and will open a new window). The site includes information on environmental issues, such as energy and waste management, our timber sourcing policy, chemical strategy, ethical trading conditions in our supply chain and community activities.
Here are just some of the practical ways in which we try to be socially, ethically and environmentally responsible:
Easier shopping for customers with disabilities
We're committed to making our stores and services accessible to everyone. If you need any help shopping with us, please give us a call on 0870 600 3030 or ask in store and we'll do everything we can to make things easier.
You can also contact our 'minicom' service on 01435 862 737 but you will need a text phone to access this service.
We offer an audio CD version of our services, featuring many of the products in the catalogue. Please call 01435 862 737 for a copy.
Information on access to facilities at all our stores is available on www.directenquiries.com.
Argos and recycling
All our catalogues and flyers can be recycled! Many local authorities provide kerbside collection schemes for old newspapers and catalogues. Our old catalogues are particularly sought after by newspaper print manufacturers as they help to improve the quality of the recycled paper in newsprint.
We'd love as many old catalogues as possible to be recycled so when you're ready to pick up your new catalogue, please recycle your old one. You can use your kerbside collection schemes where available, visit your local recycling points or go to your nearest store where we'll be happy to recycle the catalogues for you.
You can find out where your nearest recycling centre is by visiting www.recyclenow.com.
Most waste packaging can be recycled. Recyclenow.com has got lots of tips on what to do with waste packaging. Cardboard boxes are easy to squash flat and recycle!
We are very happy to provide a plastic carrier bag if you need one. Please reuse our carrier bags as often as possible and when you' ve finished with them, look out for a local recycling scheme or dispose of them safely so that they don't cause a litter problem.
If you have an item of furniture that you no longer need following your purchase from Argos, there is a charity near you that can put it to good use. Local charities take unwanted furniture and make it available for people on low incomes. A national helpline is run by the Furniture Re-use Network or you can look for groups on the internet.
Helpline number: 0845 602 8003
We are able to offer free collection of your old cooker, washing machine and other large 'white' appliances (except fridges and freezers at the moment) when you order a new appliance using our delivery and connection service. Please ask for details of this service at the time of placing your order or see home delivery for more details. Dispose of other electrical equipment safely, e.g. at a local civic amenity site.
Argos has signed up with , the UK's first mobile phone recycling website that pays mobile phone recyclers to trade in their working mobile phones. In the next 12 months, over 15 million old mobiles will be upgraded with many of the old ones being thrown away. Some could be worth over £100 - would you throw that much money in the bin?
Inkjet printer cartridges
Argos has teamed up with Jet Tec, Europe's leading manufacturer of inkjet printer cartridges, to make saving the environment even easier. For every inkjet cartridge that can be successfully recycled, Jet Tec will donate money to Help the Hospices.
This means you can help protect the environment and make a difference to a worthwhile charity.
Recycling inkjet cartridges with Jet Tec is free and easy. Collect a freepost envelope from your local store, place your empty cartridge inside the envelope and post (free of charge).
Argos supports one charity partner - currently Help the Hospices. This charity was chosen by the employees from a shortlist of charities and will be our partner until July 2007.
Argos has launched a new initiative to raise thousands of pounds for Help the Hospices. The scheme is called 'Tick to Give' , and is a facility where customers can choose to tick a box on the in-store selection slip to donate 20p to Help the Hospices.
20p may sound like a small amount, but the cumulative effect will make a huge difference to the charity.
Argos is hoping that the initiative will raise enough to fund Hospice Information, a multi-media information service for everyone interested in hospice and palliative-care. Hospice Information supports hospices, health professionals and families with a loved one facing a life-threatening illness, enabling thousands of people to access the information they need to make informed choices about the care available.
Making a donation really is as simple as ticking a box, and will only cost 20p. So please, make a difference to the hospice movement and Tick to Give next time you're in-store.
Argos supports many long term projects across the UK and ROI, working with many different kinds of charitable and not for profit organisations.
We have taken this approach because we believe that the best way for us to help to make a real and lasting difference to the community projects and causes that we support is for us to work in partnership with them on approved projects. This approach enables us to get the maximum benefit from our support and to provide an enduring legacy for those projects.
Our policy therefore is not to support general requests for donations for either vouchers or gifts in kind.
If you would like a full explanation of our policies or to read more about some of the major projects we have been able to support, further details are available in our group's Corporate Responsibility Report (this is a separate website and will open a new window).