Here at Argos, we take the online safety of our customers very seriously. And we know many of you do too, as we get lots of queries about the matter on social media and other channels.
We’re well aware that fraudsters have all sorts of ways of exploiting customers, including sending scam emails that claim to be from popular brands like ours. That’s why we’ve put together some FAQs to help you stay safe when you’re doing a spot of online shopping.
Some fraudsters try to steal personal information like bank card details by masquerading as a trustworthy sender in an email (this is known as phishing). By sending a message claiming to be from a legitimate person or company, they trick you into visiting or submitting your details to an unsecure site.
It might be a scam email when…
If you’re at all worried, don’t click on any links, open any attachments or forward these to anyone else. Instead, you could contact the company to find out if an email is trustworthy. And you can always get the information you need from their website rather than a link in an email.
Make it easy to remember but impossible to guess.
Here are some examples:
But don’t use these ones – make sure you think up your own. Obviously.
Protect your computer from viruses by downloading the most-up-to-date software. Some examples are McAfee, Norton and AVG, although other anti-virus products are available.
You can also protect your computer from viruses by setting your operating system updates to automatic.