Depending on where you live, we have made some changes to how you can return an item:

In England - from Tuesday 5 January all stores are open for collection of pre-paid online orders only. Returns can only be taken to an Argos store within a Sainsbury's supermarket, with the exception of stores listed here, whilst picking up essential shopping.

In Wales – from Sunday 20 December, items can only be returned to an Argos store within a Sainsbury's supermarket.

In Scotland - from Tuesday 5 January, items can be returned to an Argos store within a Sainsbury's supermarket or to our Stornoway store.

In Northern Ireland - from Saturday 26 December, items can only be returned to an Argos store within a Sainsbury's supermarket, with the exception of our Sainsbury's Argos - Forestside store.

To avoid any non-essential journeys, we’ve extended our returns policy – any purchases made from 18 October 2020 can be returned up to 30 days from the re-opening of non-essential retail in your area, in-line with our returns guarantee.

If your order was delivered via our home delivery service, you can still return your items through our collection service. Simply contact our Live Chat team to arrange.

For more information about our extended returns policy, please click here.

If your item is faulty, please start by checking our product support page to see if we can solve your issue. If you do need to return your, depending on where you live, we have made some changes to how you can return an item:

In England - from Tuesday 5 January our stores are open for collection of pre-paid online orders only. Returns can be taken to an Argos store within a Sainsbury's supermarket, with the exception of stores listed here, whilst picking up essential shopping.

In Wales – from Sunday 20 December, items can only be returned to an Argos store within a Sainsbury's supermarket.

In Scotland - from Tuesday 5 January, items can be returned to an Argos store within a Sainsbury's supermarket or to our Stornoway store.

In Northern Ireland - from Saturday 26 December, items can only be returned to an Argos store within a Sainsbury's supermarket, with the exception of our Sainsbury's Argos - Forestside store.

To avoid any non-essential journeys, we’ve extended our returns policy – any purchases made from 18 October 2020 can be returned up to 30 days from the re-opening of non-essential retail in your area, in-line with our returns guarantee.

If your order was delivered via our home delivery service, you can still return your items through our collection service. Simply contact our Live Chat team to arrange.

For more information about our extended returns policy, please click here.

This service is only available for orders delivered by home delivery. Please contact the Live Chat team to arrange a collection.

If you return your item(s) back to an Argos store within Sainsbury’s or a Sainsbury’s Collection Point, we can trigger a refund immediately. But it may take 5-7 days for your bank to process it into your account.

If you paid by cash or gift card – you’ll be refunded in store using the original payment method.

PayPal refunds can take up to 30 days.

If you return your item(s) via a home collection or post, your refund will be processed within 14 days of receipt of the goods. It may take 5-7 days for your bank to process the money back to your account, but all refunds will be processed within 14 days.

All returned goods must be in line with our returns policy, these products will need to be unopened, unused and in their original packaging, with proof of purchase.

Any of these:

• till/kiosk receipt
• confirmation email
• e-receipt
• your order number

If you can’t find one of the above, don’t worry. We should be able to sort everything out if you have:

• your card/bank statement
• the email address used to buy your item

No you don't, but following recent guidelines, we’ve had to make some changes to how and where you can return an item:

In England - from Tuesday 5 January our stores are open for collection of pre-paid online orders only. Returns can only be taken to an Argos store within a Sainsbury's supermarket, with the exception of stores listed here, whilst picking up essential shopping.

In Wales – from Sunday 20 December, items can only be returned to an Argos store within a Sainsbury's supermarket.

In Scotland - from Tuesday 5 January, items can be returned to an Argos store within a Sainsbury's supermarket or to our Stornoway store.

In Northern Ireland - from Saturday 26 December, items can only be returned to an Argos store within a Sainsbury's supermarket, with the exception of our Sainsbury's Argos - Forestside store.

To avoid any non-essential journeys, we’ve extended our returns policy – any purchases made from 18 October 2020 can be returned up to 30 days from the re-opening of non-essential retail in your area, in-line with our returns guarantee.

If you collected it from a Sainsbury’s Collection Point, you can return it there too.

Looking for an exchange? We can do this for most items but first check and reserve a replacement item online, to make sure we have it in stock.

You can return your item to a Sainsbury’s collection point – please note this is not the same as an Argos store within a Sainsbury’s supermarket. We are unable to accept orders collected from a Sainsbury’s collection point to an Argos store. Please visit our store locator to find your nearest Sainsbury’s collection point.

Of course, most items fall within our 30 days returns policy. However, depending on where you live, we have made some changes to how you can return an item:

In England – From Thursday 5 November to Wednesday 2 December, you can return items to an Argos store within a Sainsbury’s supermarket.

In Wales, Scotland and Northern Ireland – Stores remain open and items can still be returned, in-line with our returns policy.

We’ll either refund the cash onto the original payment method or offer you an exchange. You just need these 3 things:

-Your proof of purchase -The item should be unused, in its original packaging and in a resalable condition -Any free items that came with your product unused and in a resalable condition

There are some things we can’t process returns for, unless they’re faulty, and these are clearly marked on the item’s product information page.

If the item or the packaging has been handled excessively to assess the goods (i.e. more than you would if you were buying it in a shop) we reserve the right to reduce the amount of refund to you.

For Tu clothing only orders, these can still be returned via post with their completed returns form.

If your order was delivered via our home delivery service, you can still return your item(s) through our collection service. Simply contact our Live Chat team to arrange. We’re currently unable to accept larger 2-man items in-store but you can arrange a collection for these items too.

You’ll need to send back any freebies, special offer/ discounted products you got in conjunction with the original item. Otherwise, we’ll have to take it off the refund amount, sorry… For example, if you bought 2 items costing £5 each on a buy 2 for £8 offer and return only one, we’ll charge you £5 for the one you kept and refund you £3.

Unless they’re faulty, some items like food and certain jewellery can't be exchanged or refunded. These are identified on the web under “small print” and in the catalogue marked with a ‘dagger’ symbol.

If your item is faulty or damaged, it can often be easily repaired, or you might just need some advice to get it working again. You can get all the help you need by visiting our Support Site