Returns, refunds & exchanges

Can I return it if there’s nothing wrong with it?

Absolutely! We offer a 30 day returns guarantee on most items. (We’re nice like that.) So if you need to bring it back, just bring it back to any Argos store. Or if you got it delivered, we can collect it for free and refund your original delivery charge. If it is a small item you can also return it to a store at a convenient time for you and we can refund you immediately. However it may take 5 – 7 days for your bank to process the money.

We’ll either refund the cash onto the original payment method or offer you an exchange. Easy.

You just need these 3 things:

  • Your proof of purchase
  • The item should be unused, in its original packaging and in a re-sellable condition
  • Any free items that came with your product unused and in a re-sellable condition

How do I return Tu clothing?

For Tu clothing items bought on argos.co.uk it's a little bit different... here's some specific information on returning Tu items.

And a few more things to note… There are some things we can’t do returns for, such as food and some jewellery (see FAQ below) unless of course they’re faulty. Our website and catalogue clearly show which items are excluded

If the item or the packaging has been handled excessively to assess the goods (ie. more than you would if you were buying it in a shop) we reserve the right to reduce the amount of refund to you

During the returns process, we might ask for the product serial number or similar, to check the item was actually supplied by us.

Naturally, none of this affects your consumer rights.

FAQs

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