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*Credit limit changes subject to account status
*Credit limit changes subject to account statusMy Argos Card
03456 400 700
Credit subject to status. Argos Limited is authorised and regulated by the Financial Conduct Authority as a credit broker, and works exclusively for the lender, Home Retail Group Card Services Limited. Terms & conditions apply
Please call us on 03456 400 700.
We completely understand that, from time to time, your circumstances might change and you might struggle to make a payment. If you’re having any problems at the moment, please do call us and we can talk through which options are available to you.
Let us know immediately by calling us on 03456 400 700.
If you’re an existing policy holder and you have a query or a claim, just call 0344 801 2174.
Just call our Argos Card team on 03456 400 700. They’ll be happy to help.
If you wish to make a complaint you can do so by making contact through any of the channels listed here:
We will aim to resolve your complaint within 3 working days. Where we are unable to do so we will keep you informed of the progress of your complaint until we have resolved it.
If we are unable to resolve your complaint internally to your satisfaction, you may be able to refer it to the Financial Ombudsman Service by writing to them at Exchange Tower, London, E14 9SR, calling 0300 123 9123, or emailing firstname.lastname@example.org. If you require any further information you can visit their website.
Alternatively you can register a complaint through the European Union’s Online Dispute Resolution portal here.
There is certain criteria that must be satisfied for your complaint to be resolved through the Online Dispute Resolution portal.
If you are complaining about any Argos/Homebase credit or insurance products then we will not consent to the Financial Ombudsman Service (Alternative Dispute Resolution entity for Financial Services complaints) dealing with the complaint if we have not first had an opportunity to resolve it for you.
For more information about Online Dispute Resolution please visit this website.