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PPI Complaints

The PPI complaints deadline has passed.

The FCA set a deadline of 29 August 2019 for PPI complaints and delivered a nationwide communications campaign to raise awareness of this deadline among consumers. If you complained to us about the sale of PPI on or before 29 August 2019, you will have received a final response letter from us about your complaint. If you didn’t make a complaint to us on or before 29 August 2019, you can no longer claim money back for PPI by complaining to us or the Financial Ombudsman Service.

What to do if you’re unhappy with your final response

If you weren’t happy with the final response, you can complain to the Financial Ombudsman Service. However, this referral to the Financial Ombudsman Service must have been made within 6 months of the date the letter was sent.

Exceptional circumstances

You may be able to complain to us or to the Financial Ombudsman Service after the deadline if you couldn’t complain within the time limit because of exceptional circumstances.

Contact details

If you would like to contact us about your PPI complaint, email us at or write to us at Argos Financial Services, PO Box 211, Huddersfield, HD8 1FA


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