We get it, life on-the-go sometimes means things don't go to plan. To get started on your claim, let's get you to the right place...
Which type of Argos Care did you take out?
*Monthly care *
Just give us a call on 0800 497 0655 and have your policy number and postcode to hand.
If your mobile phone has been stolen, report the incident to the police immediately and request a Crime Reference Number. Then you just need to call us on 0800 497 0655 to make a claim.
Just so you know, if you claim for a mobile phone which cost more than £150, there'll be an excess to pay (check your policy to see the exact excess amount).
For appliances you can also go to www.argosproductcare.co.uk and click 'Book a repair.'
Argos Replacement Care
Just visit your local Argos store with the following stuff handy:
Find your nearest store here: https://www.argos.co.uk/stores
*Breakdown care *
Just give us a call on 0800 497 0653 and have your care receipt or policy document to hand
You've got two options...
Fill out a Castelan Online Claim Registration
Or, call: 0370 320 0332
Jewellery & Watch Care
If your item is accidentally damaged or broken:
Simply take it into your local Argos store, with the receipt for the item and the Jewellery & Watch Care, and you'll get a replacement.
And, don't worry, if we can't swap it for a new one, we'll give you vouchers for the original purchase price of the item.
Remember, once you've received your replacement, that's it, your policy has now ended.
If your item has been stolen:
If your item has been stolen, report the incident to the police immediately and request a Crime Reference Number. Then you just need to call us on 0800 561 4488 to make a claim.
Just to note, our colleagues won't be able to help in-store, they can only refer to you to the phone number above.
Still stuck? We're online