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How do I make an Argos Care claim?

We get it, life on-the-go sometimes means things don't go to plan. To get started on your claim, let's get you to the right place...

Which type of Argos Care did you take out?

*Monthly care *

Just give us a call on 0800 497 0655 and have your policy number and postcode to hand.

If your mobile phone has been stolen, report the incident to the police immediately and request a Crime Reference Number. Then you just need to call us on 0800 497 0655 to make a claim.

Just so you know, if you claim for a mobile phone which cost more than £150, there'll be an excess to pay (check your policy to see the exact excess amount).

For appliances you can also go to www.argosproductcare.co.uk and click 'Book a repair.'

Argos Replacement Care

Just visit your local Argos store with the following stuff handy:

  • Your broken or damaged item.
  • Your item receipt.
  • Your receipt for Argos Replacement Care.
  • Remember, once you've received your replacement, that's it, your policy has now ended.

Find your nearest store here: https://www.argos.co.uk/stores

*Breakdown care *

Just give us a call on 0800 497 0653 and have your care receipt or policy document to hand

Furniture care

You've got two options...

Fill out a Castelan Online Claim Registration

Or, call: 0370 320 0332

Jewellery & Watch Care

If your item is accidentally damaged or broken:

  • Simply take it into your local Argos store, with the receipt for the item and the Jewellery & Watch Care, and you'll get a replacement.

  • And, don't worry, if we can't swap it for a new one, we'll give you vouchers for the original purchase price of the item.

  • Remember, once you've received your replacement, that's it, your policy has now ended.

If your item has been stolen:

If your item has been stolen, report the incident to the police immediately and request a Crime Reference Number. Then you just need to call us on 0800 561 4488 to make a claim.

Just to note, our colleagues won't be able to help in-store, they can only refer to you to the phone number above.

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