How do I make an Argos Care claim?

We get it, life on-the-go sometimes means things don't go to plan. To get started on your claim, let's get you to the right place...

Which type of Argos Care did you take out?

Monthly care

Just give us a call on 0800 497 0655 and have your policy number and postcode to hand.

If your mobile phone has been stolen, report the incident to the police immediately and request a Crime Reference Number. Then you just need to call us on 0800 497 0655 to make a claim.

Just so you know, if you claim for a mobile phone which cost more than Ā£150, there'll be an excess to pay (check your policy to see the exact excess amount).

For appliances you can also go to www.argosproductcare.co.uk and click 'Book a repair.'

Argos Replacement Care

Just visit your local Argos store with the following stuff handy:

  • Your broken or damaged item.
  • Your item receipt.
  • Your receipt for Argos Replacement Care.
  • Remember, once you've received your replacement, that's it, your policy has now ended.

Find your nearest store here: https://www.argos.co.uk/stores

Breakdown care

Just give us a call on 0800 497 0653 and have your care receipt or policy document to hand

Furniture care

You've got two options...

Fill out a Castelan Online Claim Registration

Or, call: 0370 320 0332

Jewellery & Watch Care

If your item is accidentally damaged or broken:

  • Simply take it into your local Argos store, with the receipt for the item and the Jewellery & Watch Care, and you'll get a replacement.

  • And, don't worry, if we can't swap it for a new one, we'll give you vouchers for the original purchase price of the item.

  • Remember, once you've received your replacement, that's it, your policy has now ended.

If your item has been stolen:

If your item has been stolen, report the incident to the police immediately and request a Crime Reference Number. Then you just need to call us on 0800 561 4488 to make a claim.

Just to note, our colleagues won't be able to help in-store, they can only refer to you to the phone number above.

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