If you bought your Tu Clothing on this site, our returns policy is mostly the same as any other Argos item…here's what you need to know:
Then, you've got 2 ways to return your Tu Clothing order:
Either...return it free of charge to any Argos store or Collection Point inside Sainsbury’s, with your delivery note. Find your nearest store here.
Or, repackage the item(s) you want to return and post it back with the completed returns form. Return postage costs £3.50 and we'll deduct this from your refund amount (unless of course it's faulty).
If you no longer have the returns form, don’t worry, grab a copy of your confirmation email/order number and get in touch.
The refund amount will be returned to the card you paid with and this normally takes 3-5 days from when we receive the goods.
And what about exchanges?
At the moment we can't offer exchanges either in-store or by post. So the best thing to do is to return it and re-order a replacement separately.
A couple of things to note…* If you had your order delivered, we can't come back to collect it for a return or exchange…you'll need to take it back to a store (for free) or return it via post (costs £3.50).
What if it’s faulty?* We’ll happily refund the item if it’s faulty. This doesn't include wear and tear.
If you’ve had your item(s) for less than 30 days...
Return it free of charge to any Argos store or Collection Point inside Sainsbury's. We're sorry, we can't offer an exchange, but you can follow the same steps as a normal return and get a replacement by placing a new order.
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