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How do I make a complaint?

We’re sorry to hear something’s wrong. Please get in touch via our speedy Live Chat service – just hit the link at the bottom of this page.

Live Chat is the quickest way to talk to a real-life person at Argos. It's available every day from 7am-9.45pm.

If you'd prefer, you can also contact us in other ways.

Got a query about an existing order? Please have your order number handy.

We don’t currently subscribe to an alternative dispute resolution (ADR) scheme as we’re confident we will always attempt to resolve any complaint professionally and courteously.

If you’ve been in touch and are unhappy with our resolution, please let us know. If you remain unhappy with any final resolution, we’re required to let you know about ADR. The full list of ADR providers, and more information on ADR, can be found on the Chartered Trading Standards Institute (CTSI) website. The list of ADR providers is regulated by the CTSI.

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