How do I spot a scam email?

Some fraudsters try to steal personal information (like bank card details or passwords) by pretending to be a legitimate website or posing as a trustworthy sender in an email or text (SMS) message. This is known as phishing (or smishing if sent via SMS).

For example, a fraudulent email or text could be sent in the guise of a survey, competition or social media post. The aim is to trick you into visiting or submitting your details to an unsecure site.

Anyone can be targeted (not just Argos customers) and these fraudulent emails or texts often request personal information or ask you to confirm information.

It might be a scam when…

  • The message asks for personal information like your bank or payment details, username or password.
  • The sender’s email address looks suspicious.
  • There’s a sense of urgency, like a threat that your account will be closed unless you take immediate action.
  • The message has a generic greeting such as ‘Dear customer.'
  • You weren’t expecting it.

If you’re worried, don’t click on any links, open any attachments or forward to anyone else.

You can always get information directly from the company's legitimate website rather than a link in an email.

If you're concerned about any unexpected or suspicious Argos communications, please get in touch

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