How do I get my Click & Collect order in-store?

Once you’ve got your email – and text if you gave us your mobile number – to say your order has arrived, head into store. You’ll need to bring either the email or text with you because it contains these order details…

  • a reservation number
  • or… an order number and collection code
  • or… a reference number if you ordered on eBay

Already paid online? Head to the dedicated collections counter to pick up your order.

Still need to pay? There are 2 ways to pay in-store..

  • At the till (we accept cards, cash, vouchers… the usual). Here, you’ll be given an in-store order number.
  • At a kiosk (cards only) – just enter your reservation number, pay and wait for your receipt to print out.

Are all products available for Click & Collect? Not entirely – some products have to be delivered to your house, for instance if they’re too big. When you’re shopping, it will clearly say ‘Home delivery only’.

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