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How can I get a VAT receipt? 

Getting a VAT receipt is super easy. You can do it in-store or online.

In-store

Just ask for an e-receipt at the till when you purchase. You’ll be emailed a receipt that will have a quick link button to download your VAT receipt. Need a duplicate? Just click the link to download again.

Online

If you ordered online, you’ll find a link to download a VAT receipt in Your Account. To find it, go to Recent Orders and View Order Details for the item you want the VAT receipt for.

There are a couple of things to bear in mind. You need to have paid by credit card, debit card or American Express, and the link won’t appear for at least a day after your item has been collected or delivered.

If you paid by another method, contact our customer services team and we can sort a VAT receipt out for you.

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