Use up and down arrows to review and enter to select. Touch device users, explore by touch or with swipe gestures.

How can I get a VAT receipt? 

Getting a VAT receipt is super easy. You can do it in-store or online.

In-store

Just ask for an e-receipt at the till when you purchase. You’ll be emailed a receipt that will have a quick link button to download your VAT receipt. Need a duplicate? Just click the link to download again.

Online

If you ordered online, you’ll find a link to download a VAT receipt in Your Account. To find it, go to Recent Orders and View Order Details for the item you want the VAT receipt for.

There are a couple of things to bear in mind. You need to have paid by credit card, debit card or American Express, and the link won’t appear until you've had the item for over 30 days. If you paid by another method, contact our customer services team and we can sort a VAT receipt out for you.

Was this answer helpful?

Back to help home

Still stuck? We're online