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Coronavirus service impacts

Following guidelines, we have made changes across our stores for England, Scotland, Wales and Northern Ireland. Please read below for the latest updates for stores in your area, returning items and our Click & Collect service. These guidelines have replaced our usual services, and will be in place until advised otherwise.

Changes to stores in England

From Tuesday 5 January, following government guidelines, our Argos stores and Argos stores within a Sainsbury’s supermarket, with the exception of stores listed here, will operate as follows:

  • Open for the collection of pre-paid online orders only.
  • Collections from stand alone stores will be passed to you outside at the door.
  • You will not be able to purchase any items in these stores during this time.
  • Returns can be taken to an Argos store within a Sainsbury’s supermarket whilst picking up essential shopping.
  • Our home delivery, installation and recycling services are still available.

Changes to stores in Wales

From Sunday 20 December, Argos stores and Argos stores within a Sainsbury's supermarket will be operating as follows:

  • Open for the collection of pre-paid online orders only
  • Collection from stand alone Argos stores will be given to you outside the door
  • You will not be able to purchase items in any store
  • Items can only be returned to an Argos store within a Sainsbury's supermarket
  • Our delivery, installation and recycling services are still available.

Changes to stores Scotland

From Tuesday 5 January, in line with guidelines in our Scottish stores, once you have completed your order, you will have to select a pick-up slot here (third-party website). Search for your town/city and select the store you have ordered from to choose a time slot. If you miss your slot, there may be a delay in getting your order as customer and colleague safety remains priority.

  • Open for the collection of pre-paid online orders only. After ordering, book your pick-up slot here (third-party website).
  • Collections of orders at Argos stand alone stores in mainland Scotland, will be given to you outside the door at your designated pick-up time. If you miss your slot, there may be a delay in getting your order.
  • You will not be able to purchase items in any store
  • Items can be returned to Argos stores within a Sainsbury's supermarket
  • Our home delivery, installation and recycling services are still available.

Changes to stores in Northern Ireland

From Monday 8 March, Argos stores and Argos stores within a Sainsbury’s supermarket, excluding Sainsbury’s Argos - Forestside, will be operating as follows:

  • Open for the collection of pre-paid online orders only.
  • If collecting from a stand alone store, after ordering, you'll need to book your pick-up slot here (third-party website). Search for your town/city and select the store you have ordered from to choose a time slot. If you miss your slot, there may be a delay in getting your order as customer and colleague safety remains priority.
  • Collections of orders at Argos stand alone stores will be given to you outside the door.
  • You will not be able to purchase items in any store.
  • Items can only be returned to Argos stores within a Sainsbury's supermarket.
  • Collection points within Sainsbury's supermarkets (usually located near customer services) cannot accept returns.
  • Our home delivery, installation and recycling services are still available.

For more details and FAQs, please see below.

FAQs

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