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Argos Care

When breakdowns and accidents happen, it can be an expensive hassle to get a repair or replacement. With Argos Care product insurance, you can have peace of mind if the unexpected happens.

Argos Care.

For the latest COVID19 Argos Care updates, please click here.

Why not get that extra bit of cover with Argos Care?

We know that sometimes life just happens...protect your new stuff with one of our Argos Care policies. Each policy includes that all-important accidental damage cover from the moment you buy it, and offers extra protection in addition to your standard manufacturer's guarantee. Already have household contents insurance? Your existing policy might offer cover for accidental damage, fire or theft. However, you may find that an excess is payable and a claim may affect the cost of your subsequent insurance premiums. With Argos Care, the only excess you'll pay is when you claim for a mobile phone costing over £100. So let us tell you more about Argos Care...

Accidental damage.

Accidental damage

Did someone say immediate accidental damage cover? We sure did! We get that lives are hectic and accidents happen, especially if you have a furry friend or kids running about. Put your mind at ease knowing you’re covered from the get-go.

Claims acceptance.

Claims acceptance

We don’t shy away from talking about claims, and our high claims acceptance rates for electrical goods policies speak for themselves. Intrigued? Read on to find out more.

Other providers.

Other providers

We've worked with our insurance providers to make sure that with Argos Care, you have peace of mind if the unexpected happens. But it's always good to check the prices of extended warranties for appliances, so here's an unbiased website where you can use any internet-enabled device to check our cover against other insurers.

Compare Argos Care

Nectar.

Nectar

Great news! You can now collect Nectar points when you buy Argos Care.

Argos Breakdown Care

Argos Breakdown Care

Life on-the-go sometimes means things don't go to plan - we'll fix or replace your item even if it's broken by accident.

Once you get your Argos stuff home, you'll enjoy using it more knowing it's covered by Argos Breakdown Care provided by Domestic & General.

And once your standard manufacturer's guarantee ends, we'll cover faults or breakdowns... now that's peace of mind.

Clear on claims

We’re proud to say - over 97% of our customers’ Argos Breakdown Care claims were accepted in 2020.

So, what's included?

  • Immediate accidental damage cover.
  • Breakdown cover after your manufacturer's guarantee ends.
  • Unlimited repairs of your product.
  • Worldwide cover, after your manufacturer's guarantee ends.
  • And if we can't fix it...we'll give you a brand-new replacement or equivalent vouchers.

And what's not included?

  • Loss, theft, neglect, cosmetic and deliberate damage.
  • The cost of installation and/or disposal of your item.
  • Breakdown or accidental damage covered by another guarantee or warranty.
  • The cost of replacing any accessories to your item.

Now, for the finer details...

For more information about Argos Breakdown Care, you can read or print the Insurance Product Information Document (IPID) and Breakdown Care brochure below...

IPID Document
Breakdown Care brochure

Argos Monthly Care

Argos Monthly Care

Peace of mind, paid monthly.  You'll be covered for accidental damage, as well as faults, breakdowns and, for mobiles only, theft with force or break-in. 

With Monthly Care, provided by the UK’s leading specialist warranty provider Domestic & General, keep your purchases protected so you won’t have to worry about the unexpected costs that come with repairs. If we can't repair it, we'll replace it with a brand new one, or we'll give you the equivalent value in Argos vouchers, so you can pick out your own.

Clear on claims

We’re proud to say - over 98% of our customers’ Argos Monthly Care claims were accepted in 2020.

So, what's included?

  • Immediate accidental damage cover.
  • Breakdown cover, once your manufacturer's guarantee ends.
  • Worldwide cover.
  • Unlimited repairs of your product.
  • Technical support for up to four computers in your home.
  • The cost of replacing accessories included with the original item.
  • Theft with force or due to break-ins (mobile phones only).

And what's not included?

  • Loss, neglect, cosmetic & deliberate damage.
  • The cost of accessories not included with the original item.
  • Theft or attempted theft of appliances and household goods.
  • Theft without force, including pickpocketing (mobile phones only).
  • You'll need to pay an excess for mobile phones worth £100+.

Now, for the finer details...

For more information about Argos Monthly Care, you can read or print the Insurance Product Information Document (IPID) and Argos Monthly Care brochure below...


IPID Document
Argos Monthly Care brochure

Argos Replacement Care

Argos Replacement Care

We'll replace it before you even miss it.

 

With Argos Replacement Care, provided by the UK’s leading specialist warranty provider Domestic & General.

If your item gets damaged accidentally, or breaks down due to a fault after the manufacturer’s guarantee has ended, our priority is to get you back up-and-running as soon as possible.

Just pop into store and we'll give you a brand-new replacement, or Argos vouchers to the original amount you paid for your item so you can choose for yourself. No fuss.

Find out more about Argos Replacement Care
Find out how we're managing claims during COVID19

Clear on claims

We’re proud to say – over 99% of our customers’ claims across Argos Replacement Care and Argos Jewellery & Watch Care, were accepted in 2020.

So, what's included?

  • Immediate accidental damage cover.
  • Breakdown cover after your manufacturer's guarantee ends.
  • Instant replacement.
  • Worldwide cover.
  • The cost of replacing accessories which originally came with your item.

And what's not included?

  • Loss, theft, neglect, cosmetic and deliberate damage.
  • The cost of any accessories that didn't originally come with your item.
  • Breakdown or accidental damage covered by another guarantee or warranty.

Now, for the finer details...

For more information about Argos Replacement Care, you can read or print the Insurance Product Information Document (IPID) and Replacement Care brochure below...

IPID Document
Argos Replacement Care brochure

Argos Furniture Care

Argos Furniture Care.

Argos Furniture Care

Clumsy kids? Messy pets? Sometimes your perfect squidgy sofa, or the family dining table, can get damaged by accident. Life just happens.

So we've put together specialised Argos Furniture Care to protect your favourite Argos or Habitat furniture. Should the unexpected happen, our expert furniture technicians and upholsterers will fix it up, so you'll never notice the difference... or we'll give you a brand-new replacement.

So, what's included?

  • Stains - accidental household spills on your furniture.
  • Accidental damage - rips, tears, dents, chips, scratches or burns to your furniture covering as well as accidental breakage of frame components.
  • For our Argos Standard Furniture range, we also cover structural defects – for the frames of your furniture.

And what's not included?

  • Deliberate damage.
  • Wear and tear.
  • Neglect, abuse or misuse.
  • Commercial use.

Now, for the finer details...

For more information about Argos Furniture Care, you can read or print the Insurance Product Information Document (IPID) and Furniture Care brochure below...

IPID Document
Argos Furniture Care brochure

Argos Jewellery & Watch Care

Argos Jewellery & Watch Care.

Argos Jewellery & Watch Care

If it's important to you, it's important to us. If it gets accidentally damaged, we'll replace it straight away.

A piece of jewellery or a watch can mean a lot to us and damaging a precious item can be both stressful and upsetting. But with Argos Jewellery & Watch Care, provided by Domestic & General there's less to worry about.

Just so you know, our Argos Jewellery & Watch Care is currently only available in-store.

Clear on claims

We’re proud to say – over 99% of our customers’ claims across Argos Jewellery & Watch Care and Argos Replacement Care, were accepted in 2020.

So, what's included?

  • Immediate accidental damage cover.
  • Worldwide cover.
  • Theft with force or break-in.
  • Instant replacement.
  • Breakdown cover after your manufacturer's guarantee ends (watches only).

And what's not included?

  • Theft without force, including pickpocketing.
  • Loss, neglect and deliberate damage.
  • The cost of replacing accessories (unless they came with the product originally).
  • Breakdowns covered by another guarantee (watches only).
  • Cosmetic damage that doesn't affect how the item works (watches only).

Now, for the finer details...

For more information about Argos Jewellery & Watch Care, you can read or print the Insurance Product Information Document (IPID) and Jewellery & Watch Care brochure below...


IPID Document
Argos Jewellery & Watch Care brochure

How do I get Argos Care?

Buy as you shop.

Buy as you shop

  • We sell Argos Care at the same time you buy your Habitat or Argos product.
  • The insurance options available for your item will be listed on the right side of the product page, below the ‘add to trolley’ button.
There's still time to get protected.

There's still time to get protected

Regretting not getting cover? You've got 45 days from when you make your purchase to add Argos Care. Just pop into an Argos store with your receipt and one of our colleagues will get it sorted for you. Your product will be covered right away. Phew that's a relief.

How to make a claim.

How to make a claim

We want to help make the claims process as simple as possible, so you can get on with your day knowing you’ll soon be sorted. The way to make a claim will vary depending on which type of Argos Care policy protects your product. 

To find out more, read our handy claims guide.

Further information and FAQs

When does my cover start?

The cover kicks in from the very day you purchase Argos Care.

When does my cover end?

Most Argos Care policies will have the duration shown on your receipt or policy documents (unless the policy has ended in accordance with our T&Cs).

However, If you have Monthly Care, your policy will continue until you cancel it (unless the policy has ended in accordance with our T&Cs).

If we replace your product or give you vouchers to replace the product yourself, the policy will end immediately.

How do I make an Argos Care claim?

The way to make a claim will vary depending on which type of Argos Care policy protects your product. Please click the link for full details for each of the policies.

How long do I have to cancel my Argos Care policy?

You can cancel Argos Care anytime you like during the policy term.

But you'll only get a full refund if you cancel within the 45 day cooling off period  if no claims have been made.

After the 45 day 'cooling off period' – you'll get a pro rata refund (so we'll refund you the remaining months on your plan) if no claims have been made

- Please note: for Monthly Care, if you cancel your policy after the 45 day 'cooling off period', you won't receive any refunds.

Who are Domestic & General and Castelan?

Like lots of insurers, we have specialised financial services companies that provide Argos Care. This doesn't change the fact that this is Argos Care. We've worked together with our providers in order to offer a cover with a value to you.

So, here are the details about our providers...

Argos Monthly Care, Breakdown Care, Jewellery & Watch Care and Replacement Care are provided by Domestic & General Insurance PLC.

Argos Furniture Care is provided by Novus Underwriting Limited on behalf of Helvetia Schweizerische Versicherungsgesellschaft in Liechtenstein AG and administered by Castelan Limited.

Can I buy Argos Care after I've bought my item?

Yes!

You've got 45 days after you've bought your item to decide if you want to buy Argos Care to cover it against faults, breakdowns or accidental damage.

Just pop into your nearest store, with your purchase receipt, as well as the leaflet. One of our super-helpful colleagues will find you the right policy to keep your item safe-and-sound.

Are there other product insurance providers?

Yep, other companies sometimes offer product insurance options. It's also always a good idea to check if your domestic electrical goods item is already covered under your household contents insurance or any other policies you hold.

We've worked with our insurance providers to make sure that with Argos Care, you have peace of mind if the unexpected happens. But it's always good to check the prices of extended warranties for appliances, so here's an unbiased website where you can use any internet-enabled device to check our cover against other insurers.

Compare now

Does buying an Argos Care policy affect my statutory rights?

Your statutory rights will not be affected when you buy a policy.

These include the right to claim a refund, repair, or replacement for up to six years (in Scotland it’s up to five years after you became aware, or could with reasonable diligence have become aware there was a problem) if your electrical goods were not of satisfactory quality or fit for purpose when they were sold to you. After the first six months, you will have to prove that the goods had a fault when sold to you.

For further information about your statutory rights contact the Citizens Advice Bureau: www.citizensadvice.org.uk or 03444 111 444.

Meeting the obligations under your policy

Domestic & General Insurance PLC and Helvetia Schweizerische Versicherungsgesellschaft in Liechtenstein AG are covered by the Financial Services Compensation Scheme. If they cannot meet their obligations to you under the policy, compensation may be available to cover these obligations. The compensation provides for 90% of any claim with no upper limit on the amount of the claim.

Why buy at Argos?

Argos Monthly Care, Breakdown Care, Jewellery & Watch Care and Replacement Care are provided by Domestic & General Insurance PLC. Registered Office: Swan Court, 11 Worple Road, Wimbledon, London SW19 4JS. Registered in England and Wales. Company No. 485850.

Domestic & General Insurance PLC is authorised by the Prudential Regulation Authority and regulated by the Financial Conduct Authority and the Prudential Regulation Authority.

Argos Furniture Care is provided by Novus Underwriting Limited on behalf of Helvetia Schweizerische Versicherungsgesellschaft in Liechtenstein AG and administered by Castelan Limited. Registered Office: Castelan Ltd, Alpha House, Sunnyside Road North, Weston-super-Mare, North Somerset, BS23 3QY, United Kingdom. Company No. 7637133.

Castelan Limited is authorised and regulated by the Financial Conduct Authority – registration number 572287.

Argos Limited is an Appointed Representative of Home Retail Group Insurance Services Limited (HIS).

Further details are available on request.