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Delivery & collection guide

How to get your order.

Delivery & collection guide.

Our delivery and collection options have changed

26/11/2020

Woman on phone using Argos App.

Following guidelines, we have made some changes to how our customers can collect their online orders. Please see below for important updates to where you live:

In England - From Thursday 5 November to Wednesday 2 December, you can collect pre-paid online orders from an Argos store or Argos store within a Sainsbury's supermarket. Argos stores will pass your order to you at the door.  

In Scotland - From 6pm on Friday 20 November to Friday 11 December, the selected stores listed here are open for the collection of pre-paid online orders only. Our remaining stores are open as normal. 

In Northern Ireland - From Friday 27 November, you can collect pre-paid online orders from an Argos store or Argos store within a Sainsbury's supermarket. Argos stores and our Forestside store, will pass your order to you at the door.  

In Wales - You can continue to collect from any Argos store or Argos store within a Sainsbury's supermarket.

If you do need to collect your order, our stores are busiest between 3-5pm but less so at the start and end of the day.

Our home delivery options are still available. Read below for more information, or visit our FAQs for the latest updates about shopping with Argos at this time.

    Current delivery and collection options

    Click & Collect.

    Click & Collect

    Simply place and pay for your order online, then select your nearest Argos store, collection point within Sainsbury’s supermarkets or Argos store within Sainsbury’s supermarkets to pick up your order from. We’ll hold it for 7 days – so there’s no need to rush. Please see above for the latest updates to different regions, regarding Click & Collect.

      Fast Track same day home delivery

      Fast Track same day home delivery

      Buy online before 5pm and we’ll deliver by 11pm for only £3.95, subject to availability. With a choice of delivery slots your items will be left in a safe and sensible location at your doorstep.

        Named day delivery

        Named day delivery

        Delivery of larger items is now available, allowing us to deliver to your room of choice where it’s safe to do so. You'll be able to choose the delivery date and time, and one of our friendly drivers will contact you on the day to discuss delivering your order. If you are self-isolating and expecting a larger item delivery, please make us aware so we can rearrange your delivery date.

          Tu clothing

          Tu clothing

          We’re not currently offering a home delivery service for Tu clothing, but you can use our free Click & Collect service to pick up in-store. Simply place and pay for your order online, then select your nearest Argos store, collection point within Sainsbury’s supermarkets or Argos store within Sainsbury’s supermarkets to pick up your order from. We’ll hold it for 7 days – so there’s no need to rush. Please see above for the latest updates to different regions, regarding Click & Collect. 

            Click & Collect options

            Updated Click and Collect service.

            Our updated service

            Following guidelines, we've made a few changes on how to collect your orders:

            In England - From Thursday 5 November to Wednesday 2 December, you can collect pre-paid online orders from an Argos store or Argos store within a Sainsbury's supermarket. Argos stores will pass your order to you at the door.  

            In Scotland - From 6pm on Friday 20 November to Friday 11 December, the selected stores listed here are open for the collection of pre-paid online orders only. Our remaining stores are open as normal. 

            In Northern Ireland - From Friday 27 November, you can collect pre-paid online orders from an Argos store or Argos store within a Sainsbury's supermarket. Argos stores and our Forestside store, will pass your order to you at the door.  

            In Wales - You can continue to collect from any Argos store.

              Pay online, get 7 days to collect

              Finished browsing? Head to your trolley and select the collection point or Argos store within Sainsbury's that you want to pick up from. Then pay online - we'll send you an order number and collection code that you'll need to take with you. It's free, and you’ll get 7 days to pick up your order.

                Need longer to pick up?

                No problem – you’ll need to sign into “My Account” before you pay for your item(s). Then head to 'Recent Orders' and chose to extend your collection date. Unfortunately, you can’t extend the collection date on a Tu clothing order.

                  Can I pay for my item in store?

                  Can I pay for my item in store?

                  To keep your visit as short and safe as possible, we recommend you purchase your items online before collecting in-store. Please note, you are still unable to reserve items online and pay in-store at this time.

                    Fast Track same day home delivery

                    Our updated service

                    We’re currently experiencing high demand across a number of categories, please check the product pages for accurate delivery information. Subject to availability, you can order online before 5pm and get your order the same day for only £3.95. Here’s how it works...

                    Shop online and add to basket

                    Once you've finished shopping, go to your trolley and we'll let you know if your items are available with home delivery. Select 'Continue with delivery' to choose your delivery date and time. For more information about deliveries at this time, visit our FAQs page

                      Choose your delivery date and time.

                      Choose your delivery date and time

                      We deliver 7 days a week with a choice of delivery slots. Buy online before 5pm and we’ll deliver by 11pm, subject to availability. Exceptional demand may restrict Fast Track same day home delivery availability, 90% UK coverage.

                        We're on our way

                        Delivery day? We'll give you a 2 hour window within your time slot and then let you know when we're 30 minutes away. For the safety of our customers and colleagues, your order will be left in a safe and sensible location at your doorstep.

                          Named day delivery for large items

                          Our updated service

                          Our updated service

                          We’re now able to deliver large products (things that need two people to get it to you, like sofas and beds) to your doorstep. Here's how it works…

                            Browse our range and add to your trolley

                            Ready to check out? We'll let you know in your trolley if and when the item is available for home delivery. We're currently experiencing high demand across a number of categories and as a result, we have fewer delivery slots available, but we're working hard to help you get what you need.

                            Choose your delivery date and time

                            Pick from the available dates and times - we'll show you the prices of each delivery slot. You can give a note to the delivery driver here to, like if there's a specific spot you'd like the delivery to be placed. Once you're happy with your selection, confirm and pay for your order.

                            We're on our way

                            We'll text you with a 2-hour delivery window on the evening before or morning of your delivery, and one of our friendly drivers will also call you to discuss delivering your order safely. If you are self-isolating, please make us aware so we can rearrange your delivery date.

                            Tu clothing

                            Tu clothing.

                            Tu clothing

                            We’re not currently offering a home delivery service for Tu clothing, but you can use our free Click & Collect service to pick up in-store. Simply place and pay for your order online, then select your nearest Argos store, collection point within Sainsbury’s supermarkets or Argos store within Sainsbury’s supermarkets to pick up your order from. We’ll hold it for 7 days – so there’s no need to rush. Please see above for the latest updates to different regions regarding Click & Collect. 

                            Please note, for the safety of our customers and colleagues, we are following social distancing recommendations. You therefore may need to queue before entering Sainsbury’s to collect your order. Use the store locator to get updates on your nearest store.

                              Installation and recycling update

                              Following government guidelines, we are offering our installation and recycling service on our dishwashers, washing machines, washer dryers and freestanding cookers. You'll be able to select this option when you add the item to your trolley. Whilst we deliver and install your item, customers will need to maintain a social distance of 2m. If you are self-isolating, please make us aware so we can rearrange your delivery.

                              See here for further information.

                               

                                Recycling only

                                We can take away selected old appliances and mattresses when we deliver your new one. Prices start at £14.99 and you need to add the recycling option to your basket with the new product.*

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                                Disconnection, installation and recycling

                                This service includes disconnection and recycling of your old appliance and installation of your new one.*

                                View Now

                                Terms and conditions

                                *Terms and conditions apply. Click below to find out more about our recycling and installation services, including how it works, finer details and eligibility.

                                View Now

                                Tragedy strikes

                                There are times in your life where you need to get something and get it quick. In your hour of need, turn to Argos. Here are some scenarios: 

                                Mother’s Day is tomorrow. You worked late and forgot to pick up those flowers on the way home. You forgot the day last year and the thought of turning up empty handed again chills you to the bone. 

                                Christmas is fast approaching but you are far too busy to do your Christmas shopping. You have a dozen young relatives, hungry for toys. 

                                Your washing machine is last legs and the children show no signs of volunteering to hand wash. 

                                It’s crept up on you, but it turns out the birthday party is tomorrow night and you still haven’t ordered those heels and the clutch bag to match. 

                                Your printer is not cooperating, it’s under the impression that it needs more ink. This does not bode well for your essay due 9am tomorrow. 

                                But don't fret

                                Thanks to our amazing collection and delivery service, none of these situations have to end badly. With Argos, you’re good to go.