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SAFETY PRODUCT RECALLS

SPORTS & LEISURE

Zinc Smart RX Hoverboard Product Recall

Notice updated 24 July 2019

We have been made aware of a voluntary recall from Hy-pro International Ltd on their Zinc Smart RX hoverboard. They have become aware of a small number of incidents where the product has caught fire while charging.

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Zinc Smart RX Hoverboard

Cat no. 8358589

What is the risk?

If the Zinc Smart RX hoverboard is used in wet conditions, it can lead to the battery pack becoming compromised. This can lead to the performance of the product being affected and the battery potentially catching fire whilst on charge.

What do you need to do?

If you purchased a Zinc Smart RX hoverboard from Argos please STOP USING IT IMMEDIATELY, DO NOT CHARGE IT and return your hoverboard to an Argos store for a full refund of £299.99/€379.99. You do not need a receipt.

Any questions?

The safety of our customers is our top priority and we’re sorry for any inconvenience this may cause.

We can also reassure you that no other hoverboard is affected by this recall. If you have any questions, please contact our helpline on:

 

Freephone UK: 0800 151 0905

 

Freephone ROI:1800 804 320

Cue Tip Cement

Notice updated 14th December 2018.

Our supplier has made us aware of an important safety recall relating to BCE Tip Cement (in the blue tube only), sold as part of the BCE Snooker and Pool Cue Care Kit.

The Toluene content of this product may be in excess of legal safety levels (as set out by EU REACH Regulations) and may be dangerous and present a potential risk to anyone handling the product.

BCE Snooker and Pool Cue Care Kit

Cat no. 926/7318

What do you need to do?

Stop using this product immediately and keep out of reach of children and pets. If you still have any tip cement in the blue tube, please contact BCE via Freephone or email to find out how to return this product to BCE free of charge and receive your free replacement tip cement.

Freephone (UK & ROI) - 0808 1699114

Email - customerservice@bce-uk.com

BCE apologises that it has been necessary to recall this product and for any inconvenience this may cause.

Spike Children's Bike – 304/3686, 292/7246 & 297/7636

Notice added 22nd November 2016

It has been brought to our attention that in small numbers of reported instances the white nozzle of the drinking bottle lid has detached from the main lid, which is a potential choking hazard. Please note there is no issue with the bike itself.

12" Catalogue number - 304/3686

14" Catalogue number - 292/7246

16" Catalogue number - 297/7636

WHAT YOU NEED TO DO

If you have purchased one of the affected bikes please immediately remove the lid from the bottle and dispose of the lid with normal household waste.

We are offering a replacement lid which will fit your bottle in the same way.

To register for your replacement please visit: www.clickspares.co.uk/spike

FIND OUT MORE

Telephone - 0345 640 2020 (UK) or 1800535091 (ROI)

Web - www.clickspares.co.uk/spike

We wish to thank you for your co–operation and apologise for any inconvenience

Nevaboard – 455/7669

As a responsible retailer Argos takes customer safety extremely seriously.

You may be aware there have recently been reports of safety concerns involving hoverboards. We have conducted additional testing on all components of our NEVABOARD product, supplied by Debut Sports, and sold by Argos exclusively in the UK and Ireland.

As a result of these tests, we have identified a safety concern and have therefore taken the decision to recall the NEVABOARD, catalogue number 455/7669.

The mains plug and transformer do not fully comply with the required technical standards and could pose a risk of electrocution.

WHAT YOU NEED TO DO

If you have a NEVABOARD product, please STOP USING IT IMMEDIATELY.

Please return the product with all its component parts to your nearest Argos store for a full refund. Proof of purchase is required.

We sincerely apologise for any inconvenience, but the safety of our customers is paramount.

HELPLINE NUMBERS

UK - 0345 600 5388

ROI - 0044345 6402020

1.5 Tonne Trolley Jack Kit – catalogue number 740/3590

We have identified a fault with the AXLE STANDS in this set. They may collapse in use due to a failure of the rivets. This could cause injury to anyone using the stands.

WHAT YOU NEED TO DO

If you have an example of this set purchased before the 4th of November 2010, stop using it immediately and return it to your nearest store for a refund.

No other Argos product is affected by this recall.

We wish to thank you for your co–operation and apologise for any inconvenience.

Argos Camping Kettle – catalogue numbers 018/4036

We have identified a concern with this product.

The screws holding the handle in place can detach and cause the handle to break from the main body of the kettle.

WHAT YOU NEED TO DO

Please stop using this product immediately and return the product to your nearest Argos store for a full refund.

This safety notification only affects the camping kettle. No other camping kettle is affected by this safety notification.

FIND OUT MORE

Telephone UK - 0345 640 2020

Telephone ROI - 044 845 640 2020

We wish to thank you for your co–operation and apologise for any inconvenience.

Why buy at Argos?