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Product recalls

 

Important safety notice – Product safety warning

Russell Hobbs Irons Manufactured between October 2013 & June 2013

(Notice added 5th December 2014)

We have identified that in a small number of isolated cases, the following Russell Hobbs Irons, model numbers listed below manufactured between October 2012 and June 2013 carry a risk that the flex may fail, potentially resulting in injury.

Only the following model numbers are affected.

18651, 18742, 19220, 19221, 18743, 19840, 18720, 15081, 19222, 19400, 20260, 18741, 20280, 20550-10, 20560-10

This model number can be found on the underside of the heel of the iron, where you will find a rectangular shaped label which contains a five digit code.

If you have one of the Iron models listed above, you will also need to check the second five digit code.

If your secondary code starts with 045 through to 365 and ends with 12 or starts with 001 through to 195 and ends with 13, then you have an affected Iron. Any numbers outside this range are not affected.

IF YOU OWN ONE OF THE ABOVE PRODUCTS -

  1. Please do not use it
  2. Please telephone our customer service department on Freephone 0800 307 7616 or if you are calling from a mobile 0333 103 9663, who will advise you of how to return your iron for a replacement or full refund of the purchase price.
  3. Do not take your machine back to store

We would like to thank you for your co-operation and apologise for any inconvenience.

No other Russell Hobbs products or irons outside of the above codes are affected by this recall.

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Important safety notice – Product safety warning

Flymo UltraGlide Lawnmower purchased in 2014 - Cat No. 151/2690

(Notice added 26th November 2014)

Flymo UltraGlide 9671987-01
From Serial number 34600001 to 41900001

Flymo have identified a potential fault with the above product which may result in the motor overheating, in extreme cases this could result in combustion within the product. As a precaution Flymo are recalling the affected products.

IF YOU OWN ONE OF THE ABOVE PRODUCTS -

  1. Please do not use it
  2. Please contact the Flymo customer help line freephone 0800 0237232 between 9.00am and 4.00pm Monday to Thursday & 9.00am and 3.00pm Friday
  3. Arrangements will be made to collect your UltraGlide model and replace it with a new UltraGlide
  4. Do not take your machine back to store

(Please have your product number and serial number available when you call – This can be found on the silver rating label on the back of the machine)

No other Flymo models are affected.

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Important safety notice – Product safety warning

Lee Stafford Fat Curling Tong - Cat No. 227/2128

(Notice added 24th September 2014)

We have been advised of a safety concern by the supplier of the Lee Stafford Fat Tong on products with Model Ref: LSHT11. Only batch code 1421 is affected (located on the handle rating plate). On a small number of items, the handle assembly securing screws have failed, allowing the mains lead swivel connection to fall out. If this happens, under no circumstances should you touch the swivel connection electrical contacts. The product must be unplugged from the mains supply.

The LSHT11 has been sold exclusively through Argos stores since July 2014.

WHAT YOU NEED TO DO -

  1. Immediately stop using your Lee Stafford Fat Tong.
  2. Return the product to your nearest Argos store where a full refund will be given.

If you require further information, you may contact: MPL Customer Service - 0345 467 6743, option 2

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Important safety notice – Product safety warning

Summer Infant Voluntary Battery Replacement Programme

(Notice added 8th September 2014)

As a precautionary measure, Summer Infant are introducing a voluntary programme to replace batteries in certain Video Monitor models. The battery in these monitors can overheat and, in extreme cases, rupture.

732/4411 905/8905
732/4428
376/4460 376/7326

Note: The rechargeable battery is only found in the monitor, not in the camera. Batteries that may be affected will include one of the letter & number combinations stated below:

  • S/N:JNS150A
  • S/N:JNS150-BA
  • S/N:JNN-S150A
  • S/N:JNS150-BB
  • S/N:JNN-S150B
  • S/N:JNS150-BC
  • S/N:JNN-S150C

WHAT YOU NEED TO DO -

Consumers should remove the battery and continue to use the product using the AC mains power adaptor provided. They should then contact Summer Infant for a replacement battery.

Consumers should contact Summer Infant Customer Services on 01442 505000 and select option 1 or send an email to custserviceuk@summerinfant.com

FAQ's

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Important safety notice – Product safety warning

AC Power Cords for HP and Compaq Notebook and mini Notebook computers

(Notice added 3rd September 2014)

On August 26, 2014 HP announced a worldwide voluntary recall and replacement programme in cooperation with various government regulatory agencies. Certain power cords shipped with HP and Compaq notebook and mini notebook computers, as well as with AC adapters provided with accessories such as docking stations, sold from September 2010 through June 2012 may pose a potential fire and burn hazard to customers.

HP customers will receive a replacement AC power cord for each verified, recalled AC power cord at no cost.

Note: Not all HP and Compaq notebook and mini notebook PCs were sold with an affected power cord. Please validate the power cord shipped with your notebook PC or purchased with an accessory, or as a spare.

WHAT YOU NEED TO DO -

  1. Immediately stop using your AC power cord.
  2. Visit the HP Notebook PC AC Power Cord Recall website to verify if your AC power cord is part of this programme and order a replacement cord if your power cord is verified as affected.
    http://www.hp.com/support/PowerCordReplacement
    Worldwide
    http://www8.hp.com/us/en/contact-hp/ww-phone-assist.html
    If additional support is needed, contact your HP in country support center. In-country support numbers are located at the worldwide link in the table above. Select your country/language and click "Technical support after you buy".

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Important safety notice – Product safety warning

Cosatto Giggle Pushchair - Catalogue numbers 3787887, 3785432, 3787870, 3785418, 3785391 and 3788178.

(Notice added 7th August 2014)

Cosatto have identified a number of failures that may affect the front mounting bracket, which could cause the chassis to fail. They believe this may be the result of the recent heat wave conditions.

WHAT YOU NEED TO DO - If your Giggle shows a batch reference of week/year of 33/2013 or earlier, Cosatto need to retrofit an enhanced replacement part. To do this, they have set up a dedicated priority courier service to collect and return the chassis to you within a four-day* turnaround time, at no cost. If your Giggle has a batch reference later than week 33/2013 then you are not affected by this notice and your product is fine to continue using.

To arrange this service, please visit the dedicated website: www.cosatto.com/giggle

If you have any further concerns, please ring Cosatto on their dedicated Freephone helpline: 0800 149 242

*Residents of Ireland, Northern Ireland, Scottish Islands and Highlands, please add an additional 2 days for collection and delivery. You will be informed of delivery dates on booking the service.

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Important safety notice – Product safety warning

Speedo Sea Squad Float Vest - Catalogue numbers 9017874 and 9017843.

(Notice added 12th June 2014)

We have discovered a manufacturing problem with the Sea Squad Float Vests, which could potentially affect the buoyancy of the product, compromising balance in the water.

WHAT YOU NEED TO DO - If you have purchased this float vest since 1st October 2013 please stop using it immediately and return it to store for a full refund of the purchase price.

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Important safety notice – Product safety warning

Bush and Haier Washing Machines - Product Rework

(Notice added 02nd May 2014)

We have identified a problem with some models of Bush and Haier washing machines sold by Argos.

A component part in the control panel can in certain circumstances overheat. This can lead to localised damage and present a risk of fire. The risk is low, however we are in the process of writing to affected customers to arrange for the faulty component to be replaced.

If you think you have an affected model, look at the table below, which shows the affected model numbers. To help you, please refer to the video which explains where you can find the model number.

If you have an affected unit please ring us on 0800 888 6124 or email modifications@0800repair.com

BUSH WM 1270TVE(White) and BUSH WM 1270TVEME (Silver)
BUSH DIHWD1270TVE(White) and BUSH DIHWD1270TVEME (Silver)
BUSH WM1470TVE(White) and BUSH WM1470TVEME (Silver)
BUSH DIHWD1470TVE(White) and BUSH DIHWD1470TVEME (Silver)
HAIER HWD1470TVE(White) and HAIER HWD1470TVEME (Silver)
HAIER HWD1270TVE(White) and HAIER HWD1270TVEME (Silver)
HAIER 1470TVE(White) and HAIER 1470TVEME (Silver)

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Important safety notice – Product safety warning

Lee Stafford Jumbo Lazy Curl & Nourish - Catalogue number 151/4715

(Notice added 20th March 2014)

In the interests of safety, has been advised that, as a precaution, we recall the product listed above as it is possible that the connecting socket to the swivel connection could fail which could cause a potential electric shock.
No other Lee Stafford products are affected by the recall.

WHAT YOU NEED TO DO
Please stop using the product immediately and unplug the appliance from the mains supply. Return the the affected item to store for a full refund.

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Important safety notice – Product safety warning

Sleep Secret Mattresses - Various catalogue numbers

(Notice added 29th January 2014)

Customer safety is always our priority and it has been identified that the mattresses failed to comply with The Furniture and Furnishings (Fire) (Safety) regulations 1988 so may pose a greater risk than a fully compliant mattress in the event of a fire. In everyday use the mattress poses a low risk as long as normal sensible precautions for fire safety are taken. As a precaustion we are recalling this product.

WHAT YOU NEED TO DO
In the first instance you should contact our customer services team on 0345 640 0800 and identify whether your product is affected by this recall by stating the batch code which can be found on a label on your mattress. In the event your mattress has to be recalled, you can continue to use your mattress while we arrange for your product to be replaced but take precautions in respect to candles, naked flames and cigarettes.

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Important safety notice – Product safety warning

Milo office chair - Natural – Catalogue number 617/3474

(Notice added 02nd October 2013)

It has been identified that there is a risk that the base of the chair can detach from the support base plate, causing the user to fall. As a precaution we are recalling the product.

WHAT YOU NEED TO DO
Please STOP using the product immediately and return the item to store for a full refund. Alternatively, call our customer services team on 0345 640 2020 and we will arrange for the item to be collected.

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Important safety notice – Product safety warning

Hello Kitty Cuddle Pillow – Catalogue number 384/3659

(Notice added 02nd October 2013)

Character Options Limited have identified a safety concern with the Hello Kitty Cuddle Pillow. One production batch was found to fail the Furniture & Furnishings (Fire Safety) Regulations 1986, which could result in serious injury or damage. This product was sold in Argos between June 2012 and September 2013. It only concerns one Batch (Batch Code 547 2 120) which can be located on the products sewn in label. No other batches are affected and no cases of injury or damage have been reported.

WHAT YOU NEED TO DO
Please STOP using the product immediately and contact Character Options Customer Service Team on 0161 633 9808 for instructions on how to return the product and FREEPOST details.

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Important safety notice – Product safety warning

Maxi-Cosi Citi SPS car seat – Catalogue number 376/6365

(Notice added 10th July 2013)

It has been identified that during a collision there is the potential risk for the buckle of the Maxi-Cosi Citi SPS to release.

NOTE: only replace the buckle when you own a Maxi-Cosi Citi SPS (see photo) that was produced between week 22/2012 and week 22/2013. To check this, please look at the ECE sticker (orange and white label on the bottom of the car seat).

This issue relates solely to the Maxi-Cosi Citi SPS.

WHAT YOU NEED TO DO
Although no incidents have been reported, should you have a car seat from the affected batch you should stop using the car seat immediately and request a replacement buckle free of charge. This can be obtained by contacting Dorel customer services at customercare@dorel.eu , or alternatively by phoning their customer care centre on 01284 413 141.

This action is a precautionary measure to ensure the safety and wellbeing of your child and Dorel apologise for any inconvenience this may cause.

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Important safety notice – Product safety warning

Chicco Auto-Fix car seat – Catalogue number 914/1018

(Notice added 10th July 2013)

We have been advised that there is the potential risk for the buckle of the Chicco Auto-Fix to release during the case of an accident.

NOTE: only replace the buckle when you own a Chicco Auto-Fix (see below right) that was produced between week 22/2012 and week 22/2013.

WHAT YOU NEED TO DO
Whilst no incidents have been reported, should you have a car seat from the affected batch you should visit either www.qualitycontrol.sabelt.com or www.chicco.com with immediate effect, or alternatively contact Chicco UK Customer Service on 0800 197 5401 to obtain further instructions on safe use of the product.

This action is a precautionary measure to ensure the safety and wellbeing of your child and Chicco apologise for any inconvenience they may have caused.

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Important safety notice – Product safety warning

Wood and Canvas Furniture – Catalogue numbers 904/7370, 875/5821, 901/9889, 901/9755

(Notice added 3rd April 2013)

Four items from our wood and canvas range sold between 19th January and 22nd March 2013 should be returned as a precautionary measure. Although extremely unlikely, a very small number of items may have insects in the timber used for the products sold within this period. The insects are not harmful and pose no risk to you or your property.

Please return the following products to store for a full refund or an alternative product.

904/7370 Navy 4 drawer storage unit
875/5821 Chocolate and cream 4 drawer storage unit
901/9889 Cream triple wardrobe
901/9755 Cream double wardrobe

Please note: No other canvas and wood products are affected by this quality concern.

We apologise for any inconvenience caused.

If you have any queries please call Customer Services on 0345 640 2020.

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Important safety notice – Product safety warning

Filtrete™ Room Air Purifier – Catalogue number 425/0186

(Notice added 22nd March 2013)

3M is recalling Filtrete™ Room Air Purifier (model number FAP00-RS-2) because, on rare occasions, it may overheat. 3M takes the safety of its customers and the quality of its products very seriously and has decided to voluntarily recall this product from the market.


WHAT YOU NEED TO DO
Customers should immediately unplug and stop using the recalled product. In order to assist you in the return and replacement of this product, please contact the Filtrete Customer Helpline on 0800 1218692 (our lines are open 9am to 5pm, Monday to Friday) or visit www.filtrete.co.uk/FAP00-RS-2webcontactform. No other models of Filtrete™Room Air Purifiers are affected by this recall. 3M apologises for any inconvenience.



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Important safety notice – Product safety warning

Kitchen Utensils – Catalogue number 842/4657

(Notice added 30th January 2013)

We have identified that some of the items included in the above sets contain levels of certain chemicals called Primary Aromatic Amines, which exceed those permitted for use in products that come into contact with food.


As a precaution we are recalling the product. Please stop using this product.


WHAT YOU NEED TO DO
If you have bought this product, please return it to your nearest store for a full refund or alternatively please call customer services on the following number: 0345 640 2020. No other Argos kitchen utensils are affected by this issue.



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Important safety notice – Product safety warning

BEKO 6kg & 7kg Condenser Tumble Dryers

(Notice added 12th December 2012)

We have recently been made aware of a small number of cases of 6kg & 7kg Condenser Tumble Dryers where an electrical component has failed and overheated, leading to a potential risk of fire.


If you have purchased a Beko 6kg & 7kg Condenser Tumble Dryer in the last six months then we would urge you to take the simple steps outlined below as a precautionary measure.


WHAT YOU NEED TO DO
Check the model number and serial number of you 6kg & 7kg Condenser Tumble Dryer with the appliance checker on our website at: dryersafety.beko.co.uk This link opens a new window


The serial number is on the rating plate (see picture below) and is 10 digits long. The first 2 digits of the serial number give the year of production and the last 2 digits give the month of production. All affected products were manufactured between May and October 2012. Please contact us if your model and serial number matches those outlined below.


Your safety is our priority, so if you own an affected product, please stop using it immediately and disconnect it from the wall socket as a precaution. Then call our free phone number 0800 917 2018 between 8.00am and 8.00pm Monday to Friday or 10am to 4.00pm on Saturday and Sunday. We will arrange to visit your home and make a free of charge modification.

BEKO PLC, BEKO House, Caxton Way,
Watford, Hertfordshire, WD18 8UF Beko



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Important safety notice – Product safety warning

White Knight Condenser Tumble Dryers – Cat number 479/1999 & 480/9025 only products manufactured in 2010

(Notice added 31st October 2012)
  • Models:
  • 0312 76A 15002 (77AW)
  • 0312 767 15009 (767C)
  • 0312 76A 15010 (77AW)
  • 0312 76A 15330 (77AS)
  • 0312 76A 31000 (CL76AWH)

It has come to our attention that a purchased connector component has been supplied to us which is not to our specification and that this component has been fitted to a number of White Knight Condenser dryers built in 2010. We believe that the use of this connector can potentially lead to overheating of the appliance and if left unresolved could create a potential fire hazard over time. We wish to identify the location of all potentially affected dryers and replace them free of charge in order to eliminate the risk.

HOW TO CHECK IF YOUR DRYER IS AFFECTED
We are trying to identify the location of these machines in order to remove the potential risk associated with this connector. First, please check if you have one of the models listed above, and if so, please check whether your appliance has a serial number from the following list of potentially affected batches (the model and serial number can be found inside the door of your dryer as shown in the diagram).

WHAT TO DO IF YOUR DRYER IS AFFECTED
If your dryer has a serial number within any of the affected batches, please stop using it and disconnect it from the mains outlet as a precautionary measure, and call us on the following telephone number in order for us to arrange for your dryer to be replaced free of charge.


UK Freephone 0800 952 1102
Ireland Freephone 1800 844 165
lines are open 7 days a week from 8am to 8pm

www.whiteknightrecall.co.uk

We thank you for your co-operation and apologise for any inconvenience.



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Important notice - Product safety warning

Polly and Polly Magic Highchairs equipped with rear support –
Cat number 098/2355 only sold between Jan 2006 and July 2010

(Notice added 22nd July 2012)

We would like to make you aware of a PEG COVER KIT that is available to consumers in the UK in relation to the Polly and Polly Magic Highchairs equipped with rear support pegs. Chicco decided to launch this initiative as a precautionary measure following some market reports concerning potential accidental falls against the rear support pegs on highchairs in general, even though the use of pegs to store the tray is a widely used solution complying with the safety requirements set by European and International safety standards.

We must stress that this is a safety notice and would like to clarify that there is no need to return the highchair. A Free Retro Fit Kit will be made available to consumers who have affected models. This Retro Fit Kit is simply a PEG COVER KIT which has been designed to put over the Tray Storage Pegs at the back of the highchair.

Customers are advised to:

  1. Stop using the product immediately
  2. Contact Chicco on 01623 750870 choose option 2
  3. Email at reception.uk@artsana.com

We thank you for your co-operation and apologise for any inconvenience.



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Important notice - Product safety warning

Justin Bieber Night Shirt –
Catalogue Numbers 812/3343; 812/3374; 812/3381; 812/3415

(Notice added 11th July 2012)

We have been advised by our Quality Assurance Department of a safety concern with these products.

The products do not comply with the flammability requirements for nightdresses and could pose a risk if your child is exposed to an open fire or flame.

Please could you STOP USING the products immediately and return them to store for a refund.

Our Customer Services Department is open between 9.00 am and 5.00 pm hours.

Telephone number UK 0345 640 2020

We thank you for your co-operation and apologise for any inconvenience.



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Important notice - Product safety warning

Prestige Pressure Cooker SmartPlus 6L issue (Model 57050) –
Catalogue Number 8612012

(Notice added 9th May 2012)

We have been made aware that Meyer Group Limited has decided to recall the lids of certain of the above Prestige pressure cooker model, which has been on sale since 2004.

Meyer have identified that in the event of a blockage in the pressure regulator the rubber gasket may not release excess pressure as intended. In a small number of cases this may present a risk of pressurised steam/food particles being released forcibly from the rim of the lid, or movement of the pressure cooker, giving rise to a danger of burning or scalding.

You can identify whether your cooker is affected by looking at the markings on the base, as shown on the diagram on the right hand side. Affected cookers are marked with the Prestige brand,model number 57050, and date marks between 0401 (January 2004) and 1202 (February 2012).

No other Prestige pressure cookers or model numbers are affected.

Users of the affected pressure cookers are asked to stop using their pressure cooker immediately and contact the free Prestige helpline number below for further instructions:

Consumers in the UK should call: 0800 031 9898
Consumers in the Republic of Ireland should call: 180 080 5698

Telephone lines are open 8 am to 8 pm, 7 days a week. The helpline staff will confirm whether your product is affected and make arrangements for a modified lid to be provided free of charge. They can also answer any questions you may have about this recall. You can also visit www.prestige.co.uk (Argos.co.uk is not responsible for the content of external websites. This link will open up in a new window) which provides further information on this recall.

Meyer takes the safety and quality of its products extremely seriously.

We thank you for your co-operation and apologise for any inconvenience.



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Important notice - Product safety warning

TomTom GPS positioning software issue –
Catalogue Number 5042771, 5043660, 5042881, 5043938, 5043763, 5043770, 5043488, 5043787, 5043794

(Notice added 18th April 2012)

 

We are aware that some customers have been experiencing GPS positioning issues since 31st March. The issue is caused by a 'leap year' bug in the software of the GPS receiver which is provided by a third party. TomTom has released a new software update to solve the GPS reception issue on impacted consumer devices.

Impacted devices are: Start 20/25, Via 110/120/125, Via LIVE 120/125, GO LIVE 820/825, GO LIVE 1000/1005/1005 World.

We wish to thank you for your co-operation and apologise for any inconvenience.

Customers with an impacted device should be assured that their device will continue to work. To resolve the issue, there is a simple update and a video with instructions can be found to the right. >



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Argos Nodding Reindeer Silhouette Christmas Decoration – Catalogue Number 2699189Important safety notice - Product safety warning

Argos Nodding Reindeer Silhouette Christmas Decoration – Catalogue Number 2699189

(Notice added 7th December 2011)

 

We have become aware of a problem affecting the Argos Nodding Reindeer Silhouette Christmas Decoration.

It is possible that the product may suffer an electrical fault leading to a potential risk of electric shock when handling the product in use.

If you have an example of one of these reindeers:please stop using it immediately and return the product to your nearest Argos store for a full refund.

We wish to thank you for your co-operation and apologise for any inconvenience.

This safety notification only affects the Argos Nodding Reindeer sold between 1st October 2010 and 29th November 2011. No other Argos products are affected by this recall.



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Important safety notice - Product safety warning

Slumberdown Refresh Anti-Allergy Pillow Pair – Catalogue Number 1276558
Slumberdown Kids Bed Set – Catalogue Number 1276493
Anti Allergy Pair of Pillows – Catalogue Number 1272806

(Notice added 3rd November 2011)

 

We have become aware of a problem affecting the products listed above. Only items purchased between 11 July 2011 and 21 September 2011 are affected. It is possible that these products do not comply with the flammability requirements. There have been no reported issues with these products, but customer safety is our first priority so we are taking these steps as a precautionary measure.

Each pillow is stamped with the date of manufacture. This date code can be found either on the reverse of the care label sewn into the pillow, or on the pillow itself near the bottom seam. If the date on your pillow is between 11 July 2011 and 21 September 2011, it falls within the scope of this recall. If the date is prior to 11 July 2011, after 21 September 2011, or if there is no date stamp at all on your pillow, the product is unaffected.

If you have a pillow which falls into the date range above please stop using it immediately and return the product to your nearest Argos store for a full refund.

If you require any further information, please contact John Cotton on 01924 483240. Lines are open 10am to 5pm Mon-Fri. We wish to thank you for your co-operation and apologise for any inconvenience.



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Important safety notice - Product safety warning

Hello Kitty & Doctor Who Rotary Firefly Toothbrushes – catalogue numbers 4435066 & 4435028

(Notice added 25th August 2011)

 

We have become aware of a problem affecting the Hello Kitty and Doctor Who Rotary Firefly Toothbrushes (Only items purchased before 6th July 2011 are affected). It is possible that the pins holding the end section of the brush in place may fail causing the rotary head to break away from the toothbrush. This could create small parts which could pose a choking hazard.

If you have an example of one of these toothbrushes...
Please stop using it immediately and return the product to your nearest Argos store for a full refund.

We wish to thank you for your co-operation and apologise for any inconvenience.



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Important safety notice - Product safety warning

Bosch, Neff or Siemens Dishwasher (purchased 1999 – 2005)

(Notice added 18th August 2011)

 

We have been made aware by the manufacturer that on a limited number of Bosch, Neff and Siemens dishwashers originally manufactured between 1999 and early 2005 have a faulty electrical component which could cause the dishwasher to overheat and in rare cases cause a potential fire hazard.

The affected products were sold under these model numbers:
SGS43E08, SGS45E02, SGS45E08, SRS43C12, SRS45E08, SRS45E08, SRS53C02, SGS45E62, SGS45E68.

If you own one of these models please contact Bosch on their freephone number: 0800 561 0082 (Mon-Fri 8am to 8pm, Sat- Sun 8am to 6pm)

You can also visit their website at www.repairaction.co.uk to obtain additional information (Argos.co.uk is not responsible for the content of external websites).

Bosch will be able to arrange a free of charge repair immediately.

We wish to thank you for your co-operation and apologise for any inconvenience.



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Important safety notice - Product safety warning

GDHA LEC TF2304W Fridge Freezer

(Notice added 3rd June 2011)

 

It has come to the manufacturers attention that in a very small number of incidents, the defrost timer on a certain production range of LEC frost free refrigeration can fail and overheat. The model affected is the LEC TF2304W in White and were manufactured between January 2004 and October 2006.  As a responsible manufacturer, GDHA are seeking to contact owners of these products to carry out a free of charge modification to the defrost timer.

WHAT YOU NEED TO DO IF YOU OWN ONE OF THESE PRODUCTS
If you own an affected product, or if you are unsure if your product is affected, call GDHAs free phone number 0800 110 5728 between 8.00am and 6.00pm Monday to Friday.  The manufacturer will arrange to visit your home and make the modification to the product at no charge to you.  Please have the model and serial number of your product when you call.

MODELS AND SERIAL NUMBER LOCATION

We wish to thank you for your co-operation and apologise for any inconvenience



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Important safety notice - Product safety warning

Beko frost free fridge freezers

(Updated 13th July 2011)

 

Following the recent media coverage of the potential risks surrounding certain models of Beko Frost Free Fridge Freezers, we would like to remind any customers who own a Beko Frost Free Fridge Freezer to check their fridge freezer isn't affected.

The defrost timer on a certain production range of BEKO frost free refrigeration can fail and overheat. The models affected are listed below and were manufactured between January 2000 and October 2006. Beko are seeking to contact owners of these products to carry out a free of charge modification to the defrost timer.

WHAT YOU NEED TO DO IF YOU OWN ONE OF THESE PRODUCTS
Check the model number and serial number of your fridge freezer. The serial number is on the rating plate (examples below) and is 10 or 12 digits long located inside the fridge compartment. The first 2 digits of the serial number give the year of production. Please contact Beko if your models serial number begins with any of the following: 00 01 02 03 04 05 06

If you own an affected product, or if you are unsure if your product is affected, please contact Beko on 0800 009 4837 or visit their website which is www.beko.co.uk. They will arrange for an engineer to call and make the necessary modification free of charge.

The diagram below shows the location of the serial number and the model numbers affected:

MODELS AND SERIAL NUMBER LOCATION

We wish to thank you for your co-operation and apologise for any inconvenience



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Important safety notice - Product safety warning

Hearts Beaded Doors Curtains – catalogue number 119/4221

(Notice added 3rd June 2011)

 

We have become aware of a problem affecting the Beaded Door Curtain.

It is possible that the strings which consist of small plastic hearts may become entangled. This could pose a strangulation hazard.

You should STOP USING the product immediately and remove it from your door frame. It should be returned to store for a full refund.

We wish to thank you for your co-operation and apologise for any inconvenience



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Flymo Contour CordlessImportant safety notice - Product safety warning

Flymo Contour Cordless XT Grass Trimmer – catalogue number 730/4565

(Notice added 3rd June 2011)

 

We have been advised by Flymo of a fault with this product.

There is a fault with the charger where the cover of the charger may become detached during charging. This could expose the user to the internal live parts, with a risk of electric shock.

Please could you STOP USING the product immediately, turn off the mains supply and remove the product taking care not to touch any of the internal live parts.

Call 0800 0237232 (1800 882 350 in the Republic of Ireland) and Flymo will arrange to send you a replacement part directly. They will also send a prepaid envelope to dispose of the old cable. The phone line is open 9.00am to 6.00 pm Monday to Friday. Alternatively you can visit www.shop.flymo.co.uk to request a replacement part.

We wish to thank you for your co-operation and apologise for any inconvenience



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Important safety notice - Product safety warning

Argos Value Range Flat Fan Heater - catalogue numbers 415/2583 & 415/0190

(Notice added 1st April 2011)

 

We have become aware of a problem affecting the Argos Value Range Flat Fan Heaters (415/2583 & 415/0190). It is possible that the product may overheat leading to a fire risk and potential exposure to live parts.

Please could you STOP USING the product immediately and check whether your product is affected.

To check whether your product is affected you will need to check the batch code. This can be found embossed on the underside of the heater next to the silver rating plate.

The only batch codes affected are: 0937, 0939, 0944, 0948, 0949, 0953, 1009, 1024, 1028,1032,1034,1038, 1043, and 1050.

If your product is affected, please return to your local store for a full refund.

No other Argos Fan Heaters are affected by this recall.

We wish to thank you for your co-operation and apologise for any inconvenience



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Important safety notice - Product safety warning

Twin Tub Washing Machine - catalogue number 019/8541

(Notice added 16 March 2011)

 

We have been advised by our Quality Assurance Department of a safety concern with this product.

The construction of the product could potentially lead to an electric shock.

Please could you STOP USING the product immediately and return the product to store for a refund.

Our Customer Services Department is open between 9.00 am and 5.00 pm hours. Telephone numbers:
UK: 0345 640 2020
ROI: 1 800 535 091

We wish to thank you for your co-operation and apologise for any inconvenience



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Important safety notice – Product safety warning

Hand Mixer Model ZX713X (Part of the James Martin Collection) - catalogue number 432/2379

(Notice added 28 January 2011)

 

During rigorous control procedures it has been brought to Wahl’s attention that in rare instances the Turbo Button on the James Martin Hand Mixer could operate when the speed selector switch is in the 0 (OFF) position, which could present a possible hazard.

This potential fault is easily identifiable. If you have purchased this product between July 2009 and August 30th 2010 with the following date codes 0509, 0609, 0709, 0909, 0110.

Please log onto the website www.wahl.co.uk for a full video explanation of the possible fault and how to test for it. (Argos.co.uk is not responsible for the content of external websites. This link will open up in a new window)

Alternatively contact Wahl’s customer helpline on 01227 740066. The customer service team will confirm whether you have a product from the batch in question and assist you through the self testing procedure.

Please note: No other Wahl products are affected. If you would like any more information or help to identify your product, please call our helpline 01227 740066, Monday - Friday 8:00am-5:00pm.

We wish to thank you for your co–operation and apologise for any inconvenience.



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Important safety notice – Product safety warning

Sapphire Stroller - catalogue number 376/5555

 

We have identified a fault with the Sapphire Stroller pushchair. In a small number of cases the bolt that holds the frame together has come loose causing the pushchair to collapse. This could lead to the injury of any child in the pushchair at the time.

If you have an example of this pushchair
Please stop using it immediately and return the product to your nearest Argos store for a full refund.

No other pushchair is affected by this notice.

We wish to thank you for your co–operation and apologise for any inconvenience.



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Important safety notice – Product safety warning

Reddmango Libra QS722 Digital Photo Frame - catalogue number 569/1971

 

We have been made aware of a potential safety fault in QS722 power adapter. The adapter may split in half leading to access to live parts. If you have the power adapter circled in green then your item is fine<

If you have the power adapter circled in red with the two screws design
Please stop using it immediately and return the product to your nearest Argos store for a replacement.

No other REDDMANGO product is affected by this notice.

We wish to thank you for your co–operation and apologise for any inconvenience.



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Important safety notice – Product safety warning

Cosatto Stratford Cot Bed – catalogue number 377/0588

 

We have been advised by Cosatto of a safety problem affecting Stratford Cot Beds made between 2005 and 2009.

Due to the two piece cot bed end construction, it is possible to create a gap between the lower and upper cot bed leg sections, with the possibility of injury to parent or child. It is also possible that, in some cases, partial disassembly of the drop side mechanism may occur.

Please check whether your Stratford Cot bed, in either white or nut finish is affected by checking the product description label as shown in the picture and then check the Date Code Label to see if your cot bed is affected. You will find these labels on the mattress base slats.

The only versions affected have Date Code Labels dated from 01/09/2005 to 18/03/2009.

If your Stratford Cot is affected, please contact Cosatto
Telephone: 0870 0505900, (selecting option 1 when prompted)

Email: stratford@cosatto.com

Mail: Cosatto Ltd, Bentinck Street, Farnworth. Bolton, Lancashire BL4 7EP (Marking your envelope "Stratford Cot bed)

Cosatto will then send out a safety enhancement kit.

We wish to thank you for your co–operation and apologise for any inconvenience.



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Important safety notice – Product safety warning

1.5 Tonne Trolley Jack Kit – catalogue number 740/3590

 

We have identified a fault with the AXLE STANDS in this set. They may collapse in use due to a failure of the rivets. This could cause injury to anyone using the stands.

If you have an example of this set purchased before the 4th of November 2010, stop using it immediately and return it to your nearest store for a refund.

No other Argos product is affected by this recall.

We wish to thank you for your co–operation and apologise for any inconvenience.



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Important safety notice – Product safety warning

Fisher–Price Little People Wheelies Stand 'n Play
Rampway – catalogue number 924/4290

 

We have identified a concern with the above product.

The wheels on the purple and the green cars (that are marked "Mexico" and do not have a yellow dot) can come off, posing a choking hazard to young children.

Please stop using this product immediately and contact Fisher–Price for more information.

Fisher–Price contact details
Telephone: 0800 032 0615

Web www.service.mattel.com/uk (Argos.co.uk is not responsible for the content of external websites. This link will open up in a new window)

No other Argos or Fisher–Price cars are affected by this recall.

We wish to thank you for your co–operation and apologise for any inconvenience



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Important safety notice – Product safety warning

Fisher–Price Infant Toys with Inflatable Balls – catalogue numbers 347/1382, 347/9353, 348/0603, 348/0603, 348/3851

Description Cat number Sold Product image
Baby Playzone – Crawl & Cruise Playground 347/1382 July 2001 – October 2003
Baby Playzone – Crawl & Slide Arcade 347/9353 April 2003 – January 2004
Ocean Wonders Kick & Crawl Aquarium 348/0603 October 2003 – September 2005
Ocean Wonders Kick & Crawl Aquarium 348/0603 June 2005 – March 2008
Bop & Bounce Ball 348/3851 September 2005 – March 2008

 

We have identified a concern with the above products.

The valve of the inflatable ball can come off posing a choking hazard.

Please stop using this product immediately and contact Fisher–Price for more information.

Fisher–Price contact details
Telephone: 0800 032 0615

Web www.service.mattel.com/uk (Argos.co.uk is not responsible for the content of external websites. This link will open up in a new window)

No other Argos Play Mats are affected by this recall.

We wish to thank you for your co–operation and apologise for any inconvenience



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Important safety notice – Product safety warning

Fisher–Price Healthy Care High Chairs – catalogue numbers 098/5833, 375/5118, 098/2324, 376/0433, 375/4731, 376/1944 & 098/2331

 

We have identified a concern with the above products.

Children can fall on or against the storage pegs on the rear legs of the high chair resulting in injuries or lacerations.

Please stop using this product immediately and contact Fisher–Price for more information.

Fisher–Price contact details
Telephone: 0800 032 0615

Web www.service.mattel.com/uk (Argos.co.uk is not responsible for the content of external websites. This link will open up in a new window)

No other Argos High Chairs are affected by this recall.

We wish to thank you for your co–operation and apologise for any inconvenience



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Important safety notice – Product safety warning

Argos Camping Kettle – catalogue numbers 018/4036


We have identified a concern with the above product.

The screws holding the handle in place can detach and cause the handle to break from the main body of the kettle.

Please stop using this product immediately and return the product to your nearest Argos store for a full refund.

This safety notification only affects the camping kettle. No other camping kettle is affected by this safety notification.

Contact telephone number – UK – 0345 640 2020 | EIRE – 044 845 640 2020

We wish to thank you for your co–operation and apologise for any inconvenience caused.



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Important safety notice – Product safety warning

Mamas & Papas Bedrail – catalogue number 377/4116


We have identified a concern with the above product.

It is possible that the bedrail may become dislodged from the mattress, which could cause the user to fall out of bed.


If you have a Mamas & Papas bedrail, PLEASE STOP USING THE PRODUCT IMMEDIATELY and return it to your nearest store.

This safety notification only affects the Mamas & Papas bedrail. No other Argos bedrail is affected by this safety notification.

We wish to thank you for your co–operation and apologise for any inconvenience caused.



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Important safety notice – Product safety warning

Beanstalk – Musical Band – catalogue number 349/3638
Chad Valley – Musical Band – catalogue number 349/9838

We have become aware that in a small number of cases Beanstalk & Chad Valley Musical Band sold at Argos may have a manufacturing defect.

The mouthpiece on the trumpet can become detached presenting a choking risk to small children.

If you have a Beanstalk or Chad Valley Musical Band, PLEASE STOP USING THE TRUMPET IMMEDIATELY and contact Argos Customer Services on 0800 389 0278 between 9am–5pm Monday to Friday to arrange for a replacement trumpet to be sent to you.

We have made a modification to the trumpet which makes the connection between the trumpet and the mouthpiece much stronger.

No other part of the musical band, Chad Valley or Beanstalk products are affected by this notice.

We wish to thank you for your co–operation and apologise for any inconvenience.



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Important safety notice – Product safety warning

Koochi Galveston Buggies, Kiki Pushchair & Disney Busy Buzzy Bear Stroller – catalogue numbers 376/3629, 376/3636, 376/2015, 098/3134 & 376/2046

As part of our ongoing quality monitoring we have identified a potential safety risk with a small number of umbrella fold stroller buggies sharing a common frame design.

In certain circumstances some of the bolts securing the frame may become loose and fall out causing the stroller to suddenly fold.

If you have one of the listed items, PLEASE STOP USING IT IMMEDIATELY and contact Argos to help identify if you have one of the affected strollers and obtain further advice.

No other Strollers are affected by this notification.

We wish to thank you for your co–operation and apologise for any inconvenience.

 




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Important safety notice – Product safety warning

Salter Essentials Deep Fat Fryer – catalogue number 423/1071

We have become aware that some Salter branded SDA–FF1 Deep Fat sold at Argos since January 14 2010 may have a manufacturing defect.

This defect may cause a fire, possibly leading to serious injury.

If you own a SDA–FF1 Deep Fat Fryer with a batch code of 4409 or 5109, PLEASE STOP USING IT IMMEDIATELY and return it to your nearest Argos store for a full refund of the purchase price.

If you have any queries please do not hesitate to contact Salter on:
UK (01732) 360783
ROI: 1 524 534

We wish to thank you for your co–operation and apologise for any inconvenience.



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Important safety notice – Product safety warning

Infantino SlingRider – catalogue number 098/4456

The U.S. Consumer Product Safety Commission warns parents and caregivers on the use of slings with babies and infants due to a risk of suffocation.

This recall includes all Infantino "SlingRider" infant slings sold at retailers nationwide and online from January 2003 through March 2010.

If you have bought this product, PLEASE STOP USING THE SLINGRIDER IMMEDIATELY and contact Infantino for a replacement product.

Contact details
Telephone 0800 008 6927

Web: www.infantino.com (this link will open in a new window) (Argos.co.uk is not responsible for the content of external websites)

We wish to thank you for your co–operation and apologise for any inconvenience.



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Important safety notice – Product safety warning

EEyore & Tigger Lunchbox sets – catalogue numbers 075/9227 & 075/9234

It has come to our attention that the pop up top on the drinks bottle included in the Lunchbox set can become detached causing a potential choking hazard

This potential fault applies to product purchased from Argos between dates: 23rd January 2010 to 17th February 2010.

PLEASE STOP USING THE BOTTLE IMMEDIATELY.

We would like to request that anyone who has purchased one of the affected products to immediately return the item to Argos for a full refund.

We wish to thank you for your co–operation and apologise for any inconvenience.

 

 





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Important safety notice – Product safety warning

Graco Strollers – catalogue numbers 375/5149, 359/0249, 359/0043, 359/0067, 359/0483, 359/0191, 359/0579

The supplier of the above products, Graco, has alerted us to a potential safety hazard with strollers purchased before March 2008.

Graco have made available to customers a kit of parts to rectify this issue.

The parts are available from Graco directly – their contact details are

Website www.graco.co.uk (this link will open in a new window)
Email graco.info@newellco.com
Or call 0844 4121212 (+44844121212 in the Republic of Ireland)

No other Graco or Argos product is affected by this issue.

We wish to thank you for your co–operation and apologise for any inconvenience.



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Important safety notice – Product safety warning

Ice Crusher – catalogue number 426/1553

We have been advised that the Quality Assurance tests carried out by the supplier have identified a problem with the product.

There is no thermal cut out included in the manufacture of the product which means that if the item is left unattended it could present a risk of fire.

Please could you STOP USING the product immediately and call us on: 0800 169 0032

(Our Customer Services Department is open between 9.00 am and 5.00 pm)

We will arrange to collect the product from you as soon as possible and provide you with a full refund of both the original purchase price and the delivery charge which you originally paid.

We wish to thank you for your co–operation and apologise for any inconvenience



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Important safety notice – Product safety warning

Kitchen Utensils – catalogue numbers 842/1863, 861/0715 and 861/0306

We have identified that some of the nylon utensils in the above sets contain levels of certain chemicals called Primary Aromatic Amines, which exceed those permitted for use in products that come into contact with food. As a precaution we have taken these items off sale.

If you have bought an example of any of the above products before the 30th of June

STOP USING IT IMMEDIATELY.

This safety notice affects the nylon utensils only, not any of the other component parts in the sets.

No other Argos kitchen utensils are affected by this issue.

We wish to thank you for your co–operation and apologise for any inconvenience



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Important safety notice – Product safety warning

Philips Senseo Coffee Maker – 423/0034

Philips has identified a safety problem with the above product; it only affects models produced between July 2006 and November 2008

In isolated cases, where there is an extreme build up of scale AND the machine suffers and electrical fault, pressure build up can cause the product to come apart, possibly leading to injury from steam, flying parts or exposure to live parts.

If you own a Senseo yourself stop using it. To identify if your product is affected, disconnect it from the mains and look at the sticker on the base plate. Take note of the date code (e.g. 09123) and type number (e.g HD7814) then visit the website or call the number below to find out if your product is affected.

Contact details
Telephone 0800 331 6090
Web www.senseorepair.co.uk (Argos.co.uk is not responsible for the content of external websites. This link will open up in a new window)

We wish to thank you for your co–operation and apologise for any inconvenience



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Important safety notice – Product safety warning

Fisher Price 2 in 1 High Chair to Booster – 376/3928

The supplier has made us aware of a design fault with the above product.

If the booster seat release is unlatched while the child is in the seat, or if the seat back is not snapped in place, then the booster seat part can fall backwards potentially leading to injury to the child.

If you have one of these seats purchased between 9th February 2009 and 12th March 2009 please contact Fisher Price immediately, who can supply a repair kit free of charge that removes the hazard.

Contact details
Telephone 01628 500303
Web www.service.mattel.com/uk (Argos.co.uk is not responsible for the content of external websites. This link will open up in a new window)

No other Fisher Price Mattel or Argos product is affected by this Recall.

We wish to thank you for your co–operation and apologise for any inconvenience



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