For just £4.95, your order can be delivered straight to your home, your workplace or neighbour, whichever is most convenient for you - just let us know when ordering.
Please note that if your order is made up of a combination of items / delivery services, deliveries may be made separately.

If your item is small enough for one delivery person to carry it, we'll usually get it to you within 48 hours, by the next day if you order before 1pm, or on a day of your choice. Work during the week? Don't worry, we can deliver on Saturdays too!
| 48 hours* or day of your choice |
Only £4.95 |
|---|---|
| Next day* If you order before 1pm |
Only £4.95 |
| Saturday* | Only £7.90 |
| Royal Mail deliveries** selected lines only |
Free |
Delivery times are usually Monday to Friday (excluding Bank Holidays) 7.00am - 6pm. You may also be given a choice of times, e.g. AM (7.00am - 1pm) or PM (12pm - 6pm). Saturday deliveries are usually made between 7.00am - 3pm.
The exact delivery dates available for your order will depend on the delivery address and time you place the order. You will be shown a list of available delivery dates to pick from during the checkout process, after you have entered your delivery address.
If there's no one at home when we call round, in most cases we can leave items with a neighbour or in a safe place. If so, we'll let you know during the checkout process and you'll be able to provide some special delivery instructions. We'll also leave a card to let you know where to pick up your items from or let you know your options for having it re-delivered.
Remember, you can also specify a different delivery address while ordering and have your order delivered to your workplace, a friend's place, etc.
Please note that if your order is made up of a combination of items / delivery services,
deliveries may be made separately.

Bigger items that need two delivery people take a little longer. They're normally identified as deliverable within 7 days or more on the website and marked 'Home delivery only' in the catalogue.
| 2 - 3 days Express Delivery |
|
|---|---|
| 7 days |
|
| 14 days |
|
| 28 days |
|
For all of the above, the delivery dates available for your order will depend on your order details:
Usually, we can offer morning (7am - 12 noon), midday (10am - 2pm) and afternoon (12 noon - 6pm) delivery slots, although this will vary depending on the product. Please note that all large items will require a signature for delivery.
As an added bonus, most of these items can usually be delivered to the room of your choice - so no shifting of heavy furniture around! Don't forget to measure doorways, hallways and staircases prior to delivery to make sure your products will fit.
See the additional information section below for more details.
Please note that if your order is made up of a combination of items / delivery services,
deliveries may be made separately.
Standard or Next day delivery is only £4.95!
Don't forget it's only £4.95 per order, not per item so if you've got a lot to get, it's a good idea to order it all at the same time.
Saturday delivery available on most items* for only £2.95 extra!
It’s easy to get your products delivered – all you need is your catalogue numbers, delivery address, postcode and payment details.
Once you've found what you were looking for on our website, just add it all to your trolley, select home delivery and go through the checkout process. It's as simple as that - all you need is a delivery address, a postcode and your payment details ready.
You can also call us on our delivery order line on 0845 640 2020 between 8am - 10pm, 7 days a week, or pop in to your nearest store and order at any till.
Please see our returns and refunds section for details.
Service available on selected kitchen appliances (these include 'Inc Del/Conn' in the product name) and subject to stock availability and delivery location.
Includes connection of new appliance to suitable existing services, one metre or less from the appliance (this will not include remedial plumbing or electrical work). Before installation, you must ensure your old item is disconnected.
We'll take away all packaging, if requested at time of delivery. You can also arrange for collection of your old appliance so we can dispose of it safely (see Collection Service below for details). Please note that Collection Service must be purchased at the time you place your order and we’ll only remove the old appliance if it has been disconnected. If you’re purchasing a Hotpoint Connect and Collect appliance, a Collection service is already included within the price of the item. Standard delivery for Hotpoint product does not include collection which can be purchased separately.
Installation of cookers is on a like for like basis (i.e. electric for electric, gas for gas). For electric cookers: Installation can only take place if your old appliance has already been disconnected. Our qualified driver can install your new cooker to a suitable existing connection point within 1 metre. For gas/dual fuel cookers: A qualified gas engineer will disconnect your old appliance. Your new appliance will then be delivered, for a gas engineer to connect the appliance to suitable existing connection points.
Please note that delivery & connection costs are included in the price shown on the website for delivery & connection products (these include 'Inc Del/Conn' in the product name):
If your order includes of a combination of 'delivery & connection' items and standard item(s), deliveries will be made separately and a delivery charge will be charged on the standard item(s).
Want your old appliance taken away? For a small charge, we will take away your old appliance when delivering your new one so you don't have the hassle of taking it to the local skip or recycling depot. For example, if you order a washing machine we will take away your old washing machine when the new one is delivered.
Collection is only offered through the home delivery service on the purchase of new large domestic appliances and selected TVs (see individual product pages for details and availability).
The product to be collected must be similar in size to the new one. Old TV’s must be disconnected in readiness for removal. Old large domestic appliances to be collected must be disconnected and defrosted (for at least 24 hours) and emptied of water. Failure to comply will result in the old item not being taken away. The collection charge will be refunded if the old item cannot be removed for any reason including health & safety.
Please note that removal of the old item is only available at the same time as the new one is delivered. If the old one cannot be removed at the same time, we will not come back and collect at a later date and we will refund the charge for collection.
Services not available on large and bulky items, large screen TVs, adult bikes and large kitchen appliances.
A selected range of video games are available for delivery via Royal Mail. These can be identified by the note 'free delivery by post' in the product name and will be delivered by post, free of charge, within 2 working days.
Service available on a large selection of kitchen appliances (these include 'Express' in the product name) and subject to stock availability and delivery location. These items will usually be delivered within 2/3 working days or one day later if the delivery period includes a Sunday, a Bank Holiday or for all deliveries made to Northern Ireland. Remote areas of the UK (Scottish Highlands and Islands) are excluded from this service. Please note that Express orders must be placed before 6pm to guarantee express delivery.
| Order by 6pm | Delivery |
|---|---|
| Monday | Wednesday/Thursday |
| Tuesday | Thursday/Friday |
| Wednesday | Friday/Monday |
| Thursday | Saturday/Monday |
| Friday | Tuesday/Wednesday |
| Saturday (up to 10pm) | Tuesday/Wednesday |
| Sunday | Wednesday |
The cost of express delivery (£19.99) is included in the price shown on the website for express delivery products (these include "Express" in the product name).
Some express delivery items are only available to order in-store or by calling 0845 640 2020. Please see individual product page for details.