How to use Argos.co.uk
> Customer services > How to use this site

How to use this site

The homepage
How do I search for products?
How do I check latest prices and stock availability?
Shop by catalogue numbers
How do I order for home delivery and pay online?
PayPal as a method of payment
How do I reserve products for store pick up?
How do I place a FastTrack order?
Can I take advantage of the various Argos Card credit deals online?
How do I register?
How do I log in to my account on Argos.co.uk?
How can I find the latest price cuts?
Can Argos.co.uk help me look for gifts?
Find out more about Argos and Argos services
Having trouble accessing or using this website?


The homepage

The homepage is the starting point of online shopping with Argos. From this page, you can browse through our entire range by selecting the product category you‘re interested in. The homepage also contains links to our special offers and price cuts, as well as weekly higlights and customer services/information pages. At any point during your visit, you can return to the homepage by clicking the ‘home’ link at the top of the page, or on the Argos logo in the top left corner of your screen.

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How do I search for products?

There are several ways of finding products on Argos.co.uk. You can browse our online catalogue, search for specific products and catalogue numbers, or have an overview of our entire range with the help of our A-Z index.

Browse

You can browse through our entire online catalogue by selecting one of our main product categories, from the navigation bar at the top of your screen. Each time you select a category from these main menus, you'll then be shown a list of relevant sub-categories and criteria that you can select for further browsing.

For example, the top navigation bar will display a list of all main product categories, such as Home & Furniture, Video games, Jewellery & Watches, etc. When selecting Home & Furniture, for example, you will be shown a drop down, listing all of the relevant sub-categories such as Beds, Sofas & chairs, etc. You can then select any of these sub-categories and browse until you find the product(s) you're looking for. You can also view products by different criteria, such as by brand, by size, etc.

Search

You can search for products by name, brand or catalogue number. Just enter the type of product (e.g. iron, kettle, bed) or the brand name (e.g. Sony, Hotpoint, Lego) into the search by word or catalogue number box and we'll return all of the products which match your chosen word. Entering a valid catalogue number into this search field will take you straight to that product.

A-Z index

You can use our A-Z index to find the products you‘re looking for. Simply click on A-Z index and we will give you a list of all the types of products we offer. From this list, you can access our whole range as well as the A-Z by brand, which will give you a selection of all the product brands available on our website.

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How do I check latest prices and stock availability?

We're always lowering our catalogue prices and running special offers. With so many great deals, you might find that many items are cheaper than you thought! Luckily, Argos.co.uk always has the latest prices. Wherever you see a price advertised on this website, you can be sure it is the latest price available. Alternatively, there is a fast and easy way to check product prices using our Price & stock checker. Simply enter the catalogue number you‘re looking for and we'll tell you the latest price available.

You can also check stock for home delivery or store pick up. Just enter the catalogue number and your postcode in our Price & stock checker and we'll confirm stock availability for home delivery and store pick up at your local store. If you wanted to order an item for home delivery but found it was out of stock, you can provide us with your email address and we'll let you know when the product's back in stock.

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Shop by catalogue numbers

If you already know the catalogue number of the product(s) you're interested in, then Shop by catalogue numbers is ideal for you. Simply enter all of the catalogue numbers and click 'view items in trolley'. All of the products will be added to your trolley and you can then decide if you'd like to buy online or reserve for store pick-up.

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How do I order for home delivery and pay online?

Once you've found the products you were looking for, you can buy or reserve them online. To do so, just click the 'Add to Trolley' button for each product selected, or use Shop by catalogue numbers if you already know the catalogue number of the product(s) you'd like. You'll then be directed to your 'trolley'. Remember, you can remove products from your trolley or stop the ordering process at any time.

Please note:

  • All prices are shown in £ Sterling and are inclusive of VAT, unless stated otherwise. Where savings are shown, higher prices were charged either online or in our stores
  • Click on the product name to view details of footnotes marked by a † or *, the details will be shown in the additional information panel. For further details on pricing footnotes, please Contact us.
  • We're sorry we're unable to offer personalised jewellery or rings through this website or Argos Direct at present. Please visit your local store to place your order.

Once you have added all of your items to your trolley, select the 'Buy for home delivery' option and click 'continue' to proceed to checkout. If you intend to take advantage of our great credit deals and you already have an Argos Card, you can pay via the 'Buy for home delivery' option. If you don't have a card then just select the 'Get great Argos Card credit deals' option instead and proceed to 'Apply & buy for Home Delivery'.

Before you enter your details, we'll ask you to confirm your house number/name and postcode so we can check your chosen products are available. Once stock has been checked and is available, we'll then ask you to complete your delivery and contact addresses. All fields marked with an asterisk must be completed. You will be presented with the delivery options which are available for your order. These options will vary depending on the type of products you've ordered. See Home delivery information for more details.

Having completed the delivery details, you will be asked to complete your payment details. Again, all fields marked with an asterisk must be completed. You can pay by most major credit and debit cards or with your Argos Card. Your details will be encrypted to keep them secure. See our Security section for more details.

After completing your payment details, select 'continue' to place your order. You'll receive an on-screen acknowledgement with your order number and details, which you should make a note of for future reference. We'll also send you an email confirming we've received your order.

Please note that you can place an order from overseas, provided delivery is to a mainland UK or Northern Ireland address. If you're ordering from overseas, please enter the UK delivery postcode instead of your own postal/zip code in 'your address'.

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PayPal as a method of payment

How does it work? It is simple, on the payment page, select PayPal as your chosen payment method and when prompted login to your PayPal account, you will see all your order details and be asked to confirm payment. On confirming payment you will then be presented with your order confirmation page on argos.co.uk.

You will receive an email from us confirming your order along with a further email from PayPal confirming your payment.

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How do I reserve products for store pick up?

If you'd rather not pay by credit/debit card online or if it's easier for you to collect your products rather than wait for delivery, then we suggest you Check & Reserve. Please note that some products in some areas cannot be reserved for store collection without prior payment. These will be displayed as ‘Only available to pay now'.

Check & Reserve is easy. If the items are in stock, they'll be held for you at the store of your choice until the end of the next working day. If they're not in stock, they can be ordered in for you and will usually be available for collection within 3 working days.

Once you have added all of your items to the trolley, select the 'Collection' option and click 'continue' to begin the reservation process.

If you haven’t signed in we will ask you to do so. If you aren’t registered with Argos we'll then ask you to enter your postcode or town name so we can show you which stores are nearest you. Once you've selected the store where you'd like to pick up your products, we'll check to see if stock is available.

Once we've confirmed that stock is available at your chosen store, you can then complete your reservation by selecting the 'place reservation' option in your trolley. We'll provide you with an on-screen confirmation of your reservation, which will include the dates when you can collect your item(s), along with a reservation number. You should make a note of this number, as you will need to quote it in-store to pay for and collect your items. You can also choose to receive your reservation details by email and text message.

Alternatively if you are registered with Argos.co.uk you can 1 Click Reserve your item from the 'product page' you are on. The stock for your favourite store will be shown on the page but you can also see the stock available in your other selected stores by using the 'change store’ option. To reserve an item, simply select the store you want to reserve the item at and select the 1 Click Reserve option. You will be taken straight through to your on-screen confirmation and we will send you an email with your reservation details. We also offer you the option to receive a text message with your reservation details.

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How do I place a FastTrack order?

We offer a FastTrack service in selected stores. See here for more details.

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Can I take advantage of the various Argos Card credit deals online?

Once you've added all the products you were looking for to your trolley, you'll be given the choice of all the plans that are available for your order. To take advantage of these great credit deals, you will need to pay with an Argos Card which you can apply for online by selecting the 'Get great Argos Card credit deals' option. See Argos Card for more details.

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How do I register?

Registering with us will make your online visits to Argos much quicker and easier. To begin the registration process, click the Register button at the top of your screen. You will need to provide us with a user name (we suggest you use your email address) and a password (min 6 characters including 2 numbers). Also, just in case you forget your password, we'll ask you to provide us with a security question which only you will know the answer to. We'll then ask you to complete some personal details and you may want to enter some preferred delivery addresses before completing your registration.

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How do I log in to my account on Argos.co.uk?

Once you've registered with us, you'll be able to log in to Argos.co.uk at any time. Just click the Sign in link at the top of your screen and enter your user name and password (exactly as you gave when you first registered). If you've forgotten your password, just click the 'Help' button next to 'Forgotten your password'.

Logging in makes placing an order even faster and easier than usual, as all of your addresses and delivery details will already be filled in. Whilst logged-in, you can change any of these details as well as any other addresses or details you may have entered previously.

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How can I find the latest price cuts?

To take advantage of our special offers and latest price cuts, simply click on the Latest price cuts link on the homepage in the navigation bar.

You can also use our Price & stock checker to check our latest price and stock for a specific catalogue number.

Don't forget to check the full details of the offer and the product details prior to placing your order, to make sure you're aware of any terms and conditions that may apply.

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Can Argos.co.uk help me look for gifts?

Yes we can! Visit our Gifts & Hobbies category to see our full range of gifts and find some inspiration to help you find that perfect gift. You'll find hundreds of gift ideas to suit every age and budget. Also remember that if you buy online, your gift can be delivered anywhere in the UK!

If you're looking to buy a gift from someone's wedding or gift list then you need to go to our Gift list service to find their list and see what's still available.

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Find out more about Argos and Argos services

If you're interested in more of Argos' services or about Argos as a company, click on the Customer services button at the top of your screen. This is where you'll find all the details you need about our products and services. You'll also find more information about the website itself and news relating to Argos. You can also access our Store locator from this page, which will help you find your nearest Argos store and its opening times.

If, for any reason, you're unable to find the information you're looking for or need further help in using our website, please contact us.

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Having trouble accessing or using this website?

The most common problems encountered when shopping online are caused by the version or settings of your browser. You can usually check the version of the browser you are using by clicking ‘Help’ and then ‘About…’. In order to get the best possible online experience, we recommend that you use one of the following browsers:

PC users

  • Internet Explorer version 5.5 or later
  • Firefox 1.5 or later

MAC users

  • Firefox 1.5 or later
  • Safari 3 or later

You may download the latest browser version of Internet Explorer from:
www.microsoft.com (this link will open in a new window)

You may download the latest browser version of Firefox from:
www.getfirefox.com (this link will open in a new window)

You may download the latest browser version of Safari from:
www.apple.com (this link will open in a new window)

(Argos.co.uk is not responsible for the content of external websites)

Browser settings on a PC or Mac:
To ensure you can use and access all areas of the website, we recommend adjusting your browser settings as follows:

  • Images turned on
  • JavaScript turned on

This website is best viewed with JavaScript enabled.

To turn JavaScript on for Internet Explorer:

  1. From the Tools menu, choose Internet options
  2. Select the Security tab and choose Internet zone Custom level
  3. Scroll down the page until you find Scripting
  4. The first sub-heading is Active scripting, make sure the button labelled Enabled is selected
  5. Click OK, then OK again and select the Refresh button in the browser bar at the top of your screen.

To turn JavaScript on for Firefox:

  1. From the Tools menu, choose Options
  2. Select the Content tab, then select the Enable JavaScript tick box
  3. Click OK, then select the Refresh button in the browser bar at the top of your screen.

To turn JavaScript on for Safari:

  1. From the EDIT menu, choose preferences
  2. Select the security tab
  3. Check the 'Enable Javascript' option
  4. Click the X in the top left corner to close the window.

Cookies enabled
Cookies are an integral part of the way our shopping trolley works. You can only shop, access a wedding/gift list or register at Argos.co.uk if your browser is set to accept cookies. The cookie is only used to store your order details until you complete your order. Allowing us to create a cookie does not give us access to the rest of your computer and only we can read the information stored in our cookie. For further details please see our privacy policy.

To set Internet Explorer to accept cookies:

  1. From the Tools menu, choose Internet options
  2. Select the Privacy tab and click on the Advanced button
  3. Tick the 'Override automatic cookie handling' box
  4. Select either the 'Accept' or 'Prompt' radio button and click ok
  5. Click OK

To set Firefox to accept cookies:

  1. From the Tools menu, choose Options
  2. Select the Privacy icon, then the Cookies tab
  3. Tick the ‘Allow sites to set cookies’ box
  4. Click OK

To set Safari to accept cookies:

  1. From the EDIT menu, choose preferences
  2. Select the Security tab
  3. Tick the 'Only from sites you navigate to' option
  4. Click the X in the top left corner to close the window

Pop-up blockers turned off
We would never use pop-ups to display essential information but may occasionally use them to promote some of our latest offers.

Flash Player version 7 or later
We currently use Flash Player 7 for many interactive areas on Argos.co.uk. We recommend using the most recent version of Flash Player, which is available to download free from:
www.macromedia.com/downloads (this link will open in a new window)

(Argos.co.uk is not responsible for the content of external websites)

Still need help? Contact us

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