KEY POINTS ABOUT BUYING REPLACEMENT PRODUCT CARE

This is a summary of key information you need to know about when purchasing Replacement Product Care (the plan).

More detailed information can be found by clicking on the terms and conditions button.

Your statutory rights:

• Your statutory rights will not be affected when you buy a plan. These include the right to claim a refund, repair, or replacement up to six years if your electrical goods were not of satisfactory quality or fit for purpose when they were sold to you.

Other providers:

• Plans may be available from other providers. You may also be covered under your household contents insurance or other policies that you may hold.

When can I buy a plan?

• You can buy a plan at the point of purchase or within 45 days of buying your item.

When does the plan end?

• If your item is replaced under the plan, the plan will end.

Cancellation period:

• Your plan can be cancelled at any time within 45 days of purchase. You will receive a full refund if you have not used any services under the plan.

Termination rights:

• After the 45 day cancellation period you may terminate the plan at any time. If you have not claimed you will be refunded some of your fee.

Meeting the obligations under your plan:

• Domestic & General Services Limited plans are backed by assets held within a trust fund for your protection.