3yrs Replacement product care 40-49.99883/2421

  • £12.99

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About this product

If you've ever dropped your MP3 player or spilled a drink on your games console, you'll know how frustrating accidents can be. If you add Argos Replacement Care, provided by Domestic & General, you pay nothing for approved replacements. Just pop into an Argos store for help and assistance if your product is damaged by accident or breaks down. From the moment you buy the plan, Argos Replacement Care can help.

What's included:

  • Damage caused by accidents; like snapped power cords, cracked screens and broken buttons.
  • Breakdowns that happen outside of the manufacturer's guarantee.

What's not included:

  • Repairs.
  • Deliberate damage.
  • Commercial use.
  • Cosmetic damage that doesn't stop the product from working.

General information:

For the full list of exclusions and restrictions, please see the terms and conditions available online, or in a leaflet in Argos stores. Your statutory rights will not be affected when you buy a plan. These include the right to claim a refund, repair, or replacement for up to six years (may be different in Scotland) if your electrical goods were not of satisfactory quality or fit for purpose when they were sold to you.

You can buy a plan at the point of purchase or within 45 days of buying them. If your item is replaced under the plan, the plan will end. Your plan can be cancelled at any time within 45 days of purchase. You will receive a full refund if you have not used any of the services under the plan. After the 45 days cancellation period you may terminate the plan at any time. If you have not received a replacement we'll refund the fee paid to you for the remaining full months of the plan.

Plans may be available from other providers. You may also be covered under your household contents insurance or other policies that you may hold. You can compare the prices of product care for your electrical good online using any internet enabled device at www. Compareextendedwarranties. Co. Uk.

Questions & answers

8 questions | 10 answersAsk a question

is this instant replacement or do you send off for repair

1 Answer

Hi, thank you for your question.

I have looked into this for you and as the Up to 3yrs Replacement Product Care £40 - £49.99 is a replacement the item is not sent away for repair but replaced in store.

Thank you for using Question and Answer.

Helpful?
If there's a problem within the manufacturer's warranty period, how does it work?

If a product were to break down in the manufacturer's warranty period e.g. 1yr period and we get a replacement from argos, does the 3yr cover policy end or continue for the remaining 2yrs since the breakdown was still in the manufacturer's warranty period??? Or If a product were to break down in the manufacturer's warranty period e.g. 1yr period, are we meant to get it fixed from the manufacturer during that 1yr period and then the 3yr cover from argos will remain intact? because it would make no sense for the policy to end if the product breaks down during the manufacturer's warranty period becuase the manufacturer would repair that. the customer would end up buying the cover for no reason.

1 Answer

Hi, thank you for your question.

Having looked into this for you, I can confirm that if it breaks down during the manufacturers guarantee and needs to be replaced due to a breakdown, the plan will end as you will no longer have the product. You can either receive a full refund for the plan if this happens, or you can put the plan onto the new product, resetting the date so that you receive a full 3 years.

Thank you for using Argos Q&A.

Helpful?
Does the guarantee cover the non replaceable rechargeable battery in a cordless hand held vacuum cleaner

I am considering buying the extended 3 year cover for this product: Bush 12 Volt UDI809 Pet Hair Handheld Vacuum Cleaner. 406/1935 But does the extended cover include the life of the in built non replaceable 12 volt rechargeable battery if it begins to lose power after years of daily use?

2 Answers

Hi, thank you for your question.

I have looked in to this for you although the terms and conditions state the batteries are not included, this is for items where there are removable and changeable batteries.

In the case of your handheld vacuum cleaner, where the battery is inbuilt and not replaceable, if it did not work this would be seen as a breakdown and if this happened within the lifetime of your 3 year plan it can be replaced.

Thank you for using Q & A.

Helpful?

Hi, thank you for your question.

I have looked in to this for you and although the terms and conditions state the batteries are not included, this is for items where there are removable and changeable batteries.

In the case of your handheld vacuum cleaner, where the battery is inbuilt and not replaceable, if it did not work this would be seen as a breakdown and if this happened within the lifetime of your 3 year plan it can be replaced.

Thank you for using Q & A.

Helpful?
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Boring but important info

*Prices correct as displayed but are subject to change.

You can compare the prices of product care for your electrical goods online using any internet enabled device at www.compareextendedwarranties.co.uk.