Refunds & Returns

We're committed to selling high–quality products we hope you'll enjoy using but we also know that, for one reason or another, there may be a time when you need to exchange or return something you've bought.

Please make sure that you check your items carefully before they are used or installed. We also recommend that you keep your receipt or order number, which can be found on your order confirmation or on the delivery packaging, as you might need it as proof of purchase in the event of any after–sales queries

30 day money back guarantee

Most things we sell are covered by our 30–day money–back guarantee, so just return them to us unused, in their original undamaged packaging, in a saleable condition, with your receipt and we'll give you a refund.

Extra information...

  • If you don't have your receipt, as long as you have a proof of purchase* we'll exchange the item or give you a refund with vouchers.
  • If you'd like to return something we've delivered, just call us on 08456 400 800 and we'll collect it for free. Your order number will count as your receipt.
  • We're sorry but some items like earrings, foot spas and dental products can't be exchanged or refunded for hygiene and safety reasons, unless they're faulty.
  • To protect your personal security, we are also unable to accept returns on some non–faulty imaging and recording products such as MP3 players and digital cameras.
  • Please note all video games consoles are excluded from the Argos 30 day money back guarantee. Please ensure you read the specification on the box before installation. We also cannot accept back video gaming software under our 30 day money back guarantee if the plastic wrapping has been unsealed – this does not affect your statutory rights.
  • If a product is excluded from our 30–day money–back guarantee, it is clearly marked by a † next to the product name in the catalogue and on this website.
  • Our 30–day money–back guarantee does not affect your statutory rights.

*If you had your item delivered, your order number which can be found on your order acknowledgement or delivery packaging counts as your receipt/proof of purchase.

Product faults

Most things we sell are covered by our 30–day money–back guarantee, so just return them to us unused, in their original undamaged packaging, in a saleable condition, with your receipt and we'll give you a refund.

Extra information...

  • Please note that all large kitchen appliances are excluded from our normal 30 day guarantee, but if your item develops a fault within 30 days, call us on 0845 640 0800 and one of our advisors will assist you with your problem. If faulty and if it cannot be repaired we will arrange a replacement free of charge or you can opt for a refund.
  • This does not affect your statutory rights.

Distance Selling Regulations

If you have ordered by telephone or internet, under the Distance Selling Regulations, you have a statutory right to cancel your order and receive a full refund for any home delivery item (excluding those ordered in–store).

For more information on distance selling regulations please visit our full website.