Cookie Policy

(Updated 23rd May 2012)

What are cookies?
Cookies — Frequently Asked Questions
The Argos cookie list
Third party cookies
Managing your cookies

What are cookies?

A cookie is a text file containing small amounts of information which is placed by a website within a computer or device through your web browser; the cookie is subsequently sent back to the same website by the browser.

Cookies are designed to assist your computer or device to remember something the user has done within that website e.g. remembering that the user has logged in, or which buttons have been clicked.

There are specific cookies related to knowing a user is logged in or not. These are known as authentication cookies. Authentication cookies are important for the website to know what information to show you, or if it needs to ask you to log in.

If you wish to find out more about cookies, we find this website quite helpful www.aboutcookies.org this link will open in a new window. Argos is not responsible for the content of external websites

By using the Argos website, mobile website and Apps, you are agreeing to our Privacy and Cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not agree to such use, please see the Managing Your Cookies section for details on how to adjust your settings.

Cookie terminology

Session cookies - only last for the duration of your browsing session on the website. Your web browser would normally delete these when you close the browser.

Persistent cookies - these last longer than the browser session e.g. if you log into a website and then return to the website some days later, the website knows who you are and displays a welcome message to you. Persistent cookies enable this to happen.

First party cookies - these are set by the domain (or sub-domain) in the web browser e.g. at Argos, our first party cookies are set by Argos.co.uk sub-domains.

Third party cookies - these are set by a different domain to the one on the website you are looking at. Third party cookies are used for a variety of reasons. These are outlined in the third party cookie section.

Cookies - Frequently Asked Questions

Why does Argos use cookies?

At Argos we use cookies and similar technologies to facilitate reservations and home delivery orders, and to recognise customers and understand and facilitate the customer browsing and shopping behaviour. This enables us to understand what elements of our site work well, and which ones don't. We use this information to improve our website and Apps to offer the best shopping experience for you, our customers. Our website also employs cookies and similar technologies placed by our carefully selected third party partners to help provide you with relevant advertising and manage our commercial relationship with those partners.

Do I have to accept cookies?

To make full use of the Argos shopping experience, cookies need to be enabled on your browser; certain features will not work if you reject cookies. Cookies are used to offer a personalised experience when browsing the website on your computer, tablet, mobile phone, and by using Apps.

If you choose not to allow cookies you will still be able to browse the site but your experience will not be as good as if you have cookies enabled. Without cookies you will not be able to place a home delivery order or make reservations as cookies are required for the ordering process to be completed.

If you are uncertain about whether you would like to change your cookie settings, please see our list of Argos cookies and how they improve your experience as a customer, to help you understand how and why we use cookies.

Are cookies used on web, mobile, tablet and apps?

Yes, cookies, or other data storing devices are used on all of our digital channels (web, mobile, tablet and Apps).

We know that lots of our customers now shop using more than one channel, so we've put all the information about cookies and similar technologies on each of the channels we offer right here, in one place. So whether you read these pages from your computer, your mobile phone, or your tablet, you can find out about our cookies and similar technologies and our policy all in one place. It's just one of the things we do to make your life as a valued Argos customer, easier.

How long do you keep cookies for?

On the whole we only keep cookies for the duration of your visit to one of the Argos channels (website, mobile website etc) except where indicated otherwise in the cookie list. Please see the Argos cookie list for more information. Cookies placed by our carefully selected third party partners may be retained for longer.

Do cookies contain my personal information?

No, cookies do not contain confidential information such as your home address, telephone number or credit card details. Argos does not control what information is stored by third party cookies.

The Argos cookie list

To help you understand how we use cookies we are providing a list of the cookies in use on Argos.co.uk, Argos.ie, mobile web and Apps.

About this list

We will update this list as we make changes to the shopping experience on our websites, mobile website and mobile applications.

We will update this page as we gather more information and as any cookies change on our sites. Whilst we intend to update this page regularly, there may occasionally be some cookies missing from the list.

The web, mobile, tablet and apps don't always use the same cookies. We've highlighted which channel uses which cookie so it's easier for you to understand which ones might affect you.

The cookie list is available here (Full website)

Argos share tools

We offer our customers the ability to share products on social networking sites such as Facebook and Twitter. If you take the opportunity to share content in this way, the social network may send cookies to your browser. We do not control the setting of, and accept no liability in connection with, these cookies – please look at the social network's websites for more information about what they do with cookies and how you can manage them.

Argos on social networks

We have a variety of pages on social networking sites such as Facebook. If you use these pages, the hosting sites may drop cookies onto your devices. We do not control the setting of, and accept no liability in connection with, these cookies – please look at the third-party websites for more information about what they do with cookies and how you can manage them. From time to time Argos may run competitions or other applications within Facebook or other social networking site, these applications may drop cookies onto your devices and you are advised to read the terms of the application for more information.

Third party cookies

Argos uses a variety of carefully selected third parties to provide certain services to improve the service we offer to you. Some of these third parties use cookies. Third party cookies are those that are set by a domain different to the one that the user is visiting. Information about how we use third parties and what cookies they use and why, is given below.

Argos also provides links to external third party websites and you may choose to click through to these sites. If you do so, these third party sites may send cookies to your browser. We do not control the setting of, and accept no liability in connection with, these cookies – please look at the cookies policies on the respective websites for more information about what they do with cookies and how you manage them.

About this list

This list includes cookies deployed by third parties on our websites. By using the Argos website, mobile website and Apps, you are agreeing to our Privacy and cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not agree to such use, please see the Managing Your Cookies section for details on how to adjust your settings.

The third party cookie list is available here (Full website)

Managing your cookies

You have different options to manage the cookies on your computer or device. You can change your browser settings to prevent cookies from being accepted, or, depending on which browser you are using, you might be able to receive an alert when a website is trying to place one on your browser. With most browsers you can allow first party cookies to be set but refuse third party cookies.

If you change your cookie preferences, you will still be able to browse around the site but certain functions will not be available, for example you will not be able to place a reservation or a home delivery order, set up a new account or access an existing account. Also, by not allowing cookies, some of our standard functionality will not work, for example deleting certain cookies will remove items from your trolley or sign you out of your Argos.co.uk account. Also, in the trolley icon at the top right of the web page, it may appear that you have items in your trolley, although these may actually have been deleted.

Your browsers 'help' menu should tell you how to block cookies or change your cookie settings. How you adjust your browser will depend on the browser you are using.

You can delete cookies stored in your browser by using a function in your browser. Whilst this does not mean you won't collect cookies in the future, it gives you freedom to delete your cookies after you have been online. This function is often known as 'clearing cookies'.

Clearing your cookies on one browser of one device does not automatically clear them on another. You need to clear all browsers on all channels independently.

You can find some helpful information about controlling your cookies on www.aboutcookies.org this link will open in a new window. Argos is not responsible for the content of external websites

By using the Argos website, mobile website and Apps, you are agreeing to our Privacy and cookie policies and consent to the use of cookies and similar technologies by us and our carefully selected third party partners as described in these policies. If you do not agree to such use, please adjust your settings as set out above.

Link will open in a new window. Argos is not responsible for the content of external websites